Branch Manager in Charlotte, North Carolina at Quick Roofing LLC

About Us:

Since 1984, Quick Roofing has been trusted by millions as one of America’s leading roofing companies. Our success is built on integrity, resilience, and a commitment to excellence. As we continue to grow, we’re looking for driven professionals to join our team where your work makes an impact, your growth is supported, and your success is celebrated. We are seeking an experienced Roofing Branch Manager to lead daily operations, drive revenue, and build a strong, high-performing team at the branch level.

Description:

The Branch Manager is responsible for overseeing all aspects of branch operations, including sales performance, production, staffing, customer satisfaction, and financial results. This role requires a hands-on leader with roofing or construction experience who can balance people management, operational execution, and business growth. The ideal candidate is a confident leader who holds teams accountable, solves problems quickly, and understands how to scale a roofing operation while maintaining quality and profitability.

Responsibilities:

Branch Operations & Leadership

• Manage all daily branch operations for a roofing location
• Lead and develop sales reps, project managers, and office staff
• Drive roofing sales revenue, pipeline performance, and closing ratios
• Oversee roofing production, scheduling, quality control, and timelines
• Monitor branch P&L, budgets, labor costs, and profitability
• Ensure roofing projects are completed on time, on budget, and to quality standards
• Resolve escalated customer service and warranty issues
• Track and report key KPIs, sales metrics, and operational performance
• Enforce safety standards, company policies, and compliance requirements
• Build strong relationships with vendors, crews, and local partners

Sales & Revenue Growth

• Drive branch sales performance and support the sales team with training, coaching, and strategy
• Monitor pipelines, closing ratios, and key sales metrics
• Partner with sales leadership to execute markets specific growth initiatives

Production & Project Oversight

• Oversee job scheduling, production timelines, and quality control
• Ensure projects are completed on time, within budget, and to company workmanship standards
• Work closely with project managers and crews to resolve issues quickly

Financial Management

• Manage branch budgets, labor costs, and profitability
• Review branch P&L, production costs, and revenue performance
• Ensure accurate reporting and timely submission of operational metrics

Customer Experience

• Ensure exceptional customer service from start to finish
• Handle escalated customer concerns and resolve issues professionally
• Protect and strengthen the company’s reputation within the market

Compliance & Safety

• Ensure compliance with company policies, safety standards, and local regulations
• Promote safe jobsite practices and accountability

Qualifications:

• 5+ years of experience in roofing, construction, or home services management
• Prior experience in a Branch Manager, Operations Manager, or Senior Leadership role preferred
• Strong understanding of roofing operations, sales processes, and production workflows
• Proven ability to lead, motivate, and manage high-performing teams
• Experience managing budgets, KPIs, and operational metrics
• Excellent communication, problem-solving, and decision-making skills
• Comfortable working in fast-paced, high-volume environments
• Valid driver’s license and ability to travel locally as needed

Benefits and Perks:

• Competitive base salary + performance bonus
• Health, dental, and vision insurance
• 401(k) with company match
• Growth opportunities within a multi-location organization
• Strong support from corporate leadership and operations teams

Why Join Quick Roofing?

• Established brand with nationwide growth
• Strong systems, support, and operational infrastructure
• Opportunity to lead and grow a market as your own business
• Performance-driven culture that rewards results and leadership

Equal Opportunity Employer:

Quick Roofing provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.