Facilities Coordinator at Harvard University – Cambridge, Massachusetts

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Faculty of Arts and Sciences?

The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvards undergraduate program (Harvard College, founded in 1636) as well as all of Harvards Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.

The Office of Physical Resources & Planning (OPRP) provides complete and integrated planning and design services, construction management, and building renewal, maintenance, and operations management to maintain the physical resources of the FAS campus

The Building Services Coordinator for the Harvard College Observatory (HCO) Building Operations team is responsible for coordinating a wide range of day-to-day support functions and activities relating to building systems, maintenance, and services of the HCO.

Job-Specific Responsibilities:

• Performs daily inspections of all buildings and mechanical areas, as well as regularly scheduled tours of the Harvard College Observatory.
• Responsible for coordinating daily maintenance & day-to-day work/work order management system.
• Coordinates and directs trades and service providers for the day-to-day building system repairs and customer requests.
• Assists with the coordination and execution of a range of maintenance and renewal projects.
• Interacts daily with building occupants, responding to occupant building problems/requests promptly and resolving them quickly.
• Provides excellent customer service and support to all faculty, staff, and visitors to the Observatory
• Maintains building key lists and distributes keys as necessary, and assists with access systems requests and programming.
• Coordinates safety and security program for the decommissioned Oak Ridge Observatory located in Harvard, MA.
• Assist in maintaining building databases.
• As a member of Building Operations, works closely with OPRP and Harvard University Office for Sustainability staff to implement best operations and maintenance practices, and to actively participate in FAS greenhouse gas and energy reduction efforts and goals for the Observatory.
• Perform other related tasks as required.

Working Conditions:

Critical/Essential Status: This position is based in Cambridge, MA. During emergency situations and severe inclement weather, this position is designated as essential and critical to the operations of the FAS.

Physical Requirements: Walking throughout facilities, stairs, mechanical rooms, roofs, etc. Ability to lift up to 30 pounds.

Basic Qualifications:

• 3+ years of experience in maintenance, construction, or building trades. Familiarity with building trades, construction methods and materials, HVAC systems, mechanical, electrical, and plumbing (MEP) systems, repairs, and maintenance required.

Additional Qualifications and Skills:

• College background preferred.
• Ability to work as part of a collaborative team responding to daily service requests, planning and executing a variety of projects, as well as responding to emergencies.
• Possesses the ability to make sound and immediate decisions and solve problems, including thoroughly gathering information to inform problem-solving.
• Strong written and oral communication skills.
• Has the capacity to manage, prioritize, and respond to requests or emails in a timely and concise manner.
• Strong interpersonal communication skills, including the ability to communicate with faculty, staff, students and administrators at all levels.
• Must be highly organized, display initiative, and follow through on assigned time-sensitive tasks and commitments.
• Proficiency with Windows, Microsoft Office Suite, MS Project, Siemens Desigo, and CCURE.

Certificates and Licenses: Must have a valid U.S. drivers license.

• Standard Hours/Schedule: 35 hours per week; M-F 9am-5pm
• Compensation Range/Rate: The salary will be determined based on the position and the candidates relevant experience.
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Criminal
• Other Information: All formal offers will be made by FAS Human Resources

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.