Drain Technician at Hope Plumbing Services – Indianapolis, Indiana

The Role:

We’re looking for exceptional technicians to deliver the most efficient, highest quality customer experiences in residential drain cleaning.

As a drain technician, you will work as part of a dynamic and passionate team to demonstrate technical competence and meet sales targets. You will diagnose and repair drainage issues and lead customers to informed, confident buying decisions.

THE SHIFT IS: THURSDAY-SATURDAY OR WEDNESDAY-SUNDAY WITH VARYING HOURS

Responsibilities

• Complete all drain cleaning, cable work related to in-home, service calls.
• Coordinate camera service for every mainline stoppage within 24 hours of the report.
• Know how to establish customer rapport to sell the right products and services.
• Help customers select the right maintenance plan and understand warranty information.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and dispatch to ensure overall success of the business.
• Protect drain cleaning equipment and keep a well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets.
• Must have 1 year of verifiable drain experience

Perks:

• You Get to Take Home a Company Truck.
• Paid Personal Time Off.
• Paid Holidays, Vacation & Maternity/Paternity Leave.
• Medical, Dental & Vision Insurance Available.
• Limited Emergency On-Call.
• Quarterly Company Events (TopGolf, Boat Ride, Indians Game, Bowling + more).