Partner Operations Manager at Triple LLC – Pittsburgh, Pennsylvania

triple (www.tripleup.com) is an innovative platform supporting card-linked offers (CLO) that puts money directly into the pockets of consumers. The market is large ($15B) and rapidly growing (20% per year). With our innovative insights, robust platform, and predictive capabilities, we’re well positioned to grow and make a big impact on the industry.

Join a talented, fast-paced team as we build software that changes the way people find products and services and rewards them for their purchases. We strive to provide great experiences to consumers, advertisers, and publishers and deliver real value to all our stakeholders.

Jumpstart your career in finance and technology by stepping into a foundational Partner Operations Manager role, where you'll support data-driven strategies for Card-Linked Offers and Affiliate marketing. This position is a crucial entry point between business requirements and engineering solutions, requiring you to apply and develop analytical skills to interpret transaction data for process support and strategic insights. If you are passionate about learning how to translate data into actionable business support and are ready to contribute immediately to a growing team, this is the challenge for you.

• Assists in the research, discovery, collection, and documentation of business requirements for card linked and affiliate offers.
• Supports the review of existing processes and procedures, workflow analysis, and routine reporting, helping to identify areas for basic improvement.
• Communicates with external and internal stakeholders and engineering teams on basic business designs, documentation, and analysis to support project execution.
• Learns and utilizes the frameworks, methodologies, and processes involved in business requirements traceability.
• Collaborates with experienced associates to understand business needs and translate them into initial process documentation.
• Assists in communicating with internal stakeholders and engineering teams regarding defined business requirements.
• Supports multiple business analysis project management processes, focusing on documentation and quality assurance tasks.
• Contributes to the successful deployment of direct merchant projects through assigned tasks.
• Assists in the development, analysis, and distribution of routine reporting for card link offer providers and direct merchants.

• Exposure to Ad Operations/Ecommerce/Shopping: A foundational understanding or relevant coursework/internship or work experience in the advertising industry is preferred.
• Analytical Skills: Strong ability to handle and interpret data, focusing on transaction, offer, and reward data to support team analysis.
• Communication Skills: Clear and effective verbal and written communication abilities for internal team interactions and documentation.
• Attention to Detail: Meticulous approach to documentation and data handling.
• Team Collaboration: Proven ability to work effectively within a fast-paced team environment.
• Experience: 1-2 years of professional experience (internships count).
• Pittsburgh-Based: Must reside in or be willing to relocate to Pittsburgh, PA.
• Work Model: Hybrid