SHELTER MONITOR II at Old Pueblo Community Services – Tucson, Arizona

Shelter Monitor II

Overnights - Monday - Friday 12:30am 8:30am

The Shelter Monitor II is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays.

Employee Benefits

Competitive Salary, Employer Subsidized Health Insurance for Employee and Family, Employer Matching 401 (k) plan (after 1 year), Employer Subsidized Dental Plan and Vision Plan, paid life insurance, Employer Paid Training, 136 Hours Paid Time Off (PTO) Per Year.

Duties and Responsibilities:

1. Conduct daily health and safety inspections of the property.

2. Complete wellness checks with clients.

3. Provide hospitality services to clients as needed.

4. Conduct new client orientations.

5. Monitor the property at regularly scheduled intervals.

6. Document and report observation of client’s behaviors, activities, and demeanors.

7. Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model and contact emergency services as needed.

8. Complete minor maintenance repair as needed.

9. Clean vacant units as needed.

10. Assist with facility laundry needs.

11. Coordinate scheduling of Housing Monitor staff.

12. Assist with coaching and training of Housing Monitor I staff.

13. Other duties as assigned.

1. High School Diploma or GED.

2. Strong communication and interpersonal skills.

3. Demonstrated competency in de-escalation (CPI Model).

4. Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.

5. Strong computer skills (e.g., Microsoft Word, Outlook, Excel).

6. Responsible and dependable, committed to a team approach.

Preferred Qualifications:

1. One year of experience working with the unsheltered population.

2. Bilingual

Employment References, background check is conducted pre-employment.

Pay Rate: $15.75 - $18.15 - $20.84

In accordance with pay transparency, the salary reflected in this posting is the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Salary placement is typically between the minimum and mid-point of the salary range.