Medical Scribe - Full Time at Wing Assistant – Philippines

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And were looking for a Medical Scribe - Full Time to start immediately

Client Industry: Neurology Patient Insurance

Client Location: Remote

Assistant Schedule: 8:00AM-5:00PM (PST)

We are a leading neurology practice dedicated to providing exceptional care for patients withneurological conditions. Renowned for our commitment to patient-centered innovation andcollaboration, we are seeking a meticulous and patient-focused Insurance Verification Specialistto support our team.

The Neurology Patient Insurance Verification Specialist will primarily be responsible for confirming the accuracy of patient insurance information, verification of benefits, interpreting benefits in terms of the practice's neurology services (such as EMG/NCV, EEGs, Office BasedE/M Codes), and ensuring all necessary documentation is collected for billing. This role is criticalin our commitment to providing seamless neurology care and minimizing delays in treatment.

1. Verify insurance eligibility and benefits for all patients prior to their appointments.

2. Proficient in reading, analyzing, and interpreting CPT codes, authorization requirements, and related payer information to assess eligibility, secure approvals (including prior authorizations for neurology-specific procedures), and prevent claim denials.

3. Enter, update, and maintain accurate patient and insurance details in the practice management system.

4. Communicate with patients to clarify discrepancies in the insurance information and to explain their insurance coverage as it pertains to our neurology services.

5. Collaborate with the billing department to address any issues that may affect the billing process.

6. Work closely with insurance providers to resolve issues and gather information.

7. Assist patients with questions regarding their insurance coverage and out-of-pocket costs.

8. Maintain compliance with HIPAA and other federal/state regulations related to patient information and privacy.

9. Enter patient information into both Phreesia and Allscripts EHR.

10. Miscellaneous billing tasks as assigned.

1. At least 1 year of experience in healthcare insurance verification, medical billing, or arelated role; experience in a neurology or specialty practice preferred.

2. Familiarity with medical terminology, CPT, and ICD-10 codes, including those specific toneurology (e.g., for diagnostic testing and procedures).

3. Proficiency with practice management software and electronic health records (EHR). Wecurrently use Allscripts (Veradigm) EMR system.

4. Strong knowledge of insurance processes, including understanding of different types ofinsurance plans (PPO, HMO, EPO, Medicaid/Medicare, etc.) and medical billing practices,with an emphasis on specialty care requirements.

USB Headset with Noise Cancellation feature

Working Webcam

Computer with at least 1.8 GHz processor and at least 4GB RAM

Main Internet Service Speed: at least 25 Mbps cable connection

Backup Internet Service Speed: at least 10 Mbps

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay