Filter Lead Technician in dallas, Texas at Bonded Filter Company

Lead Technician Job Description

Are you looking for an opportunity to independently service a territory with the ability to spend most of that time outdoors? What if that opportunity included competitive pay and a generous benefits package, with the largest HVAC preventive maintenance company in the nation? The BFC Solutions team is excited to meet you to explore a Lead Filter Technician role open near you! 

 As a Lead Filter Technician, your responsibilities will include the following:

1. Strategize

• Willing and able to use critical thinkingto problemsolve daily issues.
• Collaborate with RSM (Regional Service Manager) to create a plan to reach attainment, revenue, and safety goals on a weekly, monthly, and quarterly basis.
• Propose and implement best practices that maximize profitability and compliance.
• Identifyand propose methods to continue improving currentprocessand procedures, to ROM (Regional Operations Manager) and RSM.

1. Support

• Ability to supportday to dayoperations by taking phone calls fromtechs.
• Lead morning huddles (when RSM unavailable and other periodic times)
• Monitordashboardand queries to track daily team progress.
• Facilitate communications across departments for customerrequest.
• Cover for RSM when necessary.
• Travel where necessary to support the attainment needs of the team due to technician turnover, injuries, business growth, weatherimpactsand any other circumstances

1. Strengthen

• Train and cross train new and existing technicians.
• Lead efforts in team knowledge of systems,processesand quality service delivery.

• Engage and motivategroupof technicians to foster teamwork andestablishpositive team culture.
• Support culture of safety within team by ensuring adherence to all safety policies

1. Field Expectations

• Product knowledge expert in safety, scope of work, and other daily tech expectations.
• Ability to cover a route (to includeovernight andweekend routes) as necessary. 
• Performsetamount of Quality and Live Safety audits per week.
• Support onboarding of technicians, to include in-person training of new hires running routes
• Willing and able to travel when necessary.  This may include extensive periods of route coverage while open routes are recruited and onboarded.
• Ability to learn andtrain on site-specific and new scopes of work.

1. Qualification/Characteristics

• Been with BFC forminimum1 year or relevant external experience.
• Proven record of safety, performanceattainmentand positive leadership
• Flexible travel schedule
• Coachable/open to growth opportunities
• Able to offer support via phone/video
• Able to train and develop new technicians
• Teacher/Trainer skillset with patience to teach
• Organizational skills and attention to detail

• Subject matter expert
• Able to read and understand dashboards and queries. 

BFC Solutions is an Equal Opportunity Employer