Data Entry (Seasonal) in at Supportninja Inc.

Work Setup: Remote

Start Date: ASAP

Equipment Provision: BYOD

Schedule: 8pm or 9pm (shifting schedule)

What does a day in the life of a Data Entry look like?

• Manually downloading bills from the utility website and uploading them to the company portal
• Execute fast, accurate non-voice transaction processing including data parsing, data entry, and updating information
• Closely follow process workflows and support in implementing initiatives and projects as directed by leadership.
• Solicits and readily accepts constructive feedback
• Eager to learn new systems and processes

• Demonstrates close attention to detail and thorough review of one’s work with a focus on quality

• Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability

• Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them

• Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed

• Exhibits good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary

• Expresses ideas and suggestions in support of the team’s success

• Sees tasks through to completion and offers support as needed

• Able to communicate clearly and effectively with fellow consultants, leadership, and client contacts

• Collaborates closely with team leader/manager regarding issues or concerns with daily tasks and activities. Sending questions to POC at end of the day regarding any issues with utility accounts

• Perform other duties as assigned.

What are the required qualifications for a Data Entry?

• Good written and oral communication skills in English

• Graduate of an Associate or Bachelor’s degree; undergraduate with a minimum 1 year of experience as a Data Processing Specialist

• Minimum of 6 months of experience as a Data Processing Specialist.

• A high level of process-orientation, digital organization, and resourcefulness

• Ability to work effectively in sensitive and high-stress situations

• Ability to work in a fast paced environment and multi task

• Consistently perform with high accuracy and attention to detail

• Basic knowledge working with Google Sheets, Excel, etc.

Core Competencies:

• Customer/Client Focus
• Onboarding Support
• Communication & Relationship Building
• Applicant Tracking System (ATS) Proficiency
• Time Management & Organization
• Detail-oriented
• Problem Solving Skills
• Team Player
• Results Driven

Ninja Perks and Benefits

*Full time employees

• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• HMO on day 1
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development

Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja Are you ready?

If you are interested, you can access your instant interview here: https://alpharun.com/i/P9U2Vgvxp8UN8x9lhCX3r

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