Retail Store Manager, Rawlings Experience in St. Louis, Missouri at Rawlings Sporting Goods Company Inc

At Rawlings our mission is to leverage our brand heritage with the unique talents and passions of our employees to inspire players, coaches and parents to wear The Mark of a Pro! If you have a passion for baseball and softball, if want to help young athletes achieve their dreams by using what the Pros wear, we invite you to join our team. The Rawlings Experience represents Rawlings' 136+ year history in St. Louis and is the foremost representation of the brands’ heritage. We aim to create an environment where creativity and imagination define the future of play, celebrate the history of the brand, and deliver outstanding results in customer experience and sales performance.

General Overview: The Store Manager of the Rawlings Experience is responsible for leading and driving an engaging customer driven culture in the first ever Rawlings flagship store and experience. The Store Manager is in-charge of all store operations to ensure the store operates smoothly and efficiently, while mentoring and developing the team of diamond sports specialists.

Duties and Responsibilities:

• Manage and coach the team to provide a world-class customer experience within store.
• Provide constructive feedback and coaching to build a high-performing team environment.
• Implement plans to achieve high results in sales and customer service expectations set by the VP of Omnichannel.
• Cultivate a positive, collaborative team environment that promotes a safe & fun atmosphere.
• Responsible for in-store recruitment, training, and team development for future career possibilities.
• Create store rosters according to daily traffic, peak periods and optimize team resources
• Work closely with the team to execute in-store activations.
• Responsible for inventory management including stock takes & cycle counts.
• Responsible for implementing in-store visual merchandising standards.
• Drive awareness and engagement of the Rawlings Experience in the St. Louis area through local outreach and activation.
• Work with the Rawlings and Easton brand and product teams to ensure elevated in-store brand presence and help to drive key launches and initiatives.
• Educate new store employees on key brand and product knowledge and history.
• Drive ideation around new product and experiential ideas for the store.

Knowledge, Skills, and Abilities:

• Minimum of 5 years of management experience in a retail environment.
• Ability to build a high-performing & results driven team in sales and customer experience.
• Excellent communication skills, both written & verbal.
• Epitomize professionalism but recognize the importance of a fun, encouraging and welcoming team environment and have a genuine passion for baseball /softball and our brands.
• Self-motivated, driven, results orientated and can demonstrate success in achieving KPI’s within a retail atmosphere.
• Demonstrate an ability to develop, inspire and coach a team of retail professionals and can connect the team to the essence of the Rawlings brands.
• Valued, but not required:
  • Experience in sports retail or sporting goods industry
  • Leadership in an experiential retail environment

Rawlings Sporting Goods Total Compensation Package:
The health, well-being, and financial stability of our employees are a high priority to us. Our benefit plan includes competitive compensation and a full range of life and career enhancing benefits. We offer the following benefits to all full-time employees:

• Comprehensive medical/dental/vision plans
• Company paid life and disability insurance.
• Paid Parental Leave
• Employee Assistance Program.
• 401k (fully vested immediately) with Company match.
• Paid time off
• Paid holidays
• Opportunities for advancement
• Employee Discount Program

Working Conditions: General retail store environment. Must be able to work nights and weekends.

This job description does not list all the duties of the job. You may be asked to perform other instructions and/or duties. You will be evaluated in part based upon your performance of the task listed in this job description.