Program Manager A at Grays Harbor College – Aberdeen, Washington

The Program Manager is responsible for coordinating and overseeing the Grays Harbor College Foundation’s scholarship, student support, and college support programs. This position ensures these programs are effectively managed to align with organizational goals, donor intent, and institutional priorities. The Program Manager collaborates closely with students, donors, college departments, and community partners to administer program budgets, develop and maintain policies and procedures, and evaluate program outcomes for continuous improvement.

In addition to program management, the Program Manager supports the Foundation’s fundraising and donor stewardship efforts by assisting with event planning, donor communications, and campaign coordination. This position also provides administrative support to the Executive Director and Foundation Board, maintaining accurate records, processing communications, and preparing materials to support transparency and reporting.

As part of a small, dynamic team, the Program Manager must be adaptable, detail-oriented, and highly collaborative. This role requires exceptional organizational, communication, and problem-solving skills to ensure the Foundation’s programs and activities are delivered successfully and meaningfully impact the students and mission of Grays Harbor College.

Grays Harbor College has an excellent benefits package to include medical, dental, vision, basic life insurance, primary and supplemental retirement programs and long-term disability insurance. Full-time employees will also receive 9.33 hours of vacation leave per month to start, 8 hours of sick leave per month, and 4 personal leave days a year. Washington state also observes 11 paid holidays per year.

Classified positions at Grays Harbor College have been designated as bargaining unit positions represented by the Washington Public Employees Association, Local 365. The union and the college have a collective bargaining agreement (referred to as the contract) that is posted on the GHC website. https://www.ghc.edu/hr/labor-relations

About the College .
Grays Harbor College serves the communities of Grays Harbor and Pacific counties on the Pacific coast of Washington. Located in Aberdeen, Washington at the base of the beautiful Olympic Peninsula, the College is less than an hour away from scenic Pacific Ocean beaches and close to both the Olympic and Mount Rainier National Parks. Grays Harbor provides the perfect landscape to enjoy the abundance of excellent outdoor activities such as camping, hiking, biking, fishing, clam digging, surfing, boating, and various kayak/canoe paddling opportunities. Grays Harbor College is located on the ancestral lands of the Chehalis, Chinook, Quinault and Shoalwater Bay Peoples. For more information about working for the college and living in Grays Harbor visit https://www.ghc.edu/hr

Grays Harbor is committed to providing excellent educational opportunities. We prioritize student learning, promote student and faculty success, foster an inclusive environment, manage our resources, and connect with the community. We strive to create a culturally relevant environment on campus and in the community by learning and practicing equity-mindedness and promoting faculty, staff, and student diversity.

Programming
Coordinate and oversee the operation of the Foundation’s scholarship, student support, and college support programs, ensuring collaboration with key stakeholders such as students, donors, and college departments.

• Scholarship Programs: Administer and promote various scholarship programs, ensuring adherence to program-specific guidelines and maximizing their impact on students.
• Application Management: Manage the development, distribution, and promotion of scholarship applications. Ensure clarity and accessibility for applicants.
• Promotion & Outreach: Promote scholarship opportunities to current and prospective students, parents, high school counselors, and college departments.
• Scholarship Committees: Serve as the liaison for the Scholarship Committee and Review Committee. Coordinate training, scheduling, and communications for members, including board members, college employees, and community volunteers.
• Awarding & Reporting: Administer awards to students, notify the College of award details, and report the awards to donors and recipients. Maintain accurate records of all awarding and reporting activities to support audits and donor engagement.
• Scholarship Socials & Events: Organize and manage scholarship recognition events, coordinating logistics and communication with students, donors, and volunteers.
• Student Support Programs: Administer student support programs, such as emergency and childcare support, to provide timely resources aligned with Foundation priorities.
• College Support Programs: Manage resources and activities related to specific college support initiatives funded by the Foundation. Serve as liaison to the College Support Committee, providing program updates and tracking outcomes to ensure alignment with institutional goals. Develop and maintain policies and procedures for college support programs, ensuring adherence to donor agreements and regulatory requirements.
• Memorandum of Agreements Compliance: Monitor and ensure compliance with donor agreements related to scholarships and college support, assessing and reporting on awardability criteria.
• Budget Management: Assist in developing and managing program budgets. Conduct periodic account reconciliations to ensure fund accuracy and compliance with board authorized funding.
• Policies and Procedures: Develop, implement, and maintain comprehensive policies and procedures to ensure the effective administration of scholarship, student support, and college support programs. Ensure all programming policies and procedures align with organizational goals, donor agreements, and regulatory requirements, and regularly review and update policies as needed.

Fundraising and Donor Stewardship
Support the Executive Director in donor engagement and fundraising efforts.

• Assist in collecting data and reviewing messaging for donor reports, ensuring accuracy and relevance.
• Actively support the planning and execution of donor recognition events, including logistics, communication, and on-site coordination.
• Help plan and manage fundraising campaigns and special events, ensuring smooth execution and meaningful engagement.
• Collaborate on donor recognition and stewardship initiatives, providing program insights and preparing targeted communications.

Administrative Support
Provide comprehensive administrative support to the Executive Director and Foundation Board.

• Process incoming and outgoing mail related to Foundation operations.
• Edit and prepare donor communications, including mailings, newsletters, and reports, in conjunction with the Executive Director.
• Prepare meeting materials, track deadlines, and manage program-related correspondence.
• Maintain accurate records of program activities, scholarship awards, and donor communications to support transparency and reporting.

Flexibility and Collaboration

• Responsibilities will adapt to align with the Foundation’s growth and evolving priorities, ensuring continued success and alignment with its mission.
• Work collaboratively with key stakeholders, including donors, students, the Manager of Finance and Operations, Executive Director, Board of Directors, and College employees, to achieve shared goals and foster organizational success.

Other Duties as Assigned

• Undertake additional responsibilities and tasks as needed to support and advance the Foundation’s mission, programs, and strategic initiatives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications:

• Associate degree in a related field (e.g., business, human services, public administration, marketing, education, or communications) or equivalent professional experience in program management.
• At least 2 years of experience in program management, program development, or a related area, with flexibility to include experience across diverse program types, such as education, nonprofit, or community-based initiatives.
• Excellent written and verbal communication skills, with the ability to prepare clear reports, correspondence, and presentations.
• Exceptional organizational and problem-solving skills, with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
• Strong interpersonal and customer service skills, with the ability to adapt to dynamic, collaborative team environments and interact appropriately with volunteers, students, and donors at all levels.
• Professional demeanor with a high level of self-motivation, accountability, and the ability to work well under pressure.
• Proficiency with office hardware (computers, phones, printers) and software, especially Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint, SharePoint).

Preferred Qualifications:

• Bachelor’s degree in a related field (e.g., business, human services, public administration, marketing, education, or communications).
• Prior experience working in nonprofit sector or higher education, particularly in a foundation, financial aid, business office, or other departments requiring program management.
• Familiarity with scholarship management software (e.g., AwardSpring) and CRM systems (e.g., Bloomerang).
• Proven ability to adapt to dynamic, team-oriented environments and support organizational growth through continuous improvement.
• Experience supporting or participating in fundraising activities, including donor stewardship, event planning, or campaign coordination, particularly in an educational or nonprofit setting.

In addition to the GHC online Application you will need to submit the following materials. Incomplete applications will not be accepted or considered.

• Letter of application addressing your qualifications for the position.
• Resume
• Contact information for 3 professional references.
• Transcripts of all college work completed. Unofficial copies are acceptable, official copies will be required at time of hire.

Background checks - Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Grays Harbor College does not discriminate on the basis of race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington State’s Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following persons have been designated to handle inquiries regarding the non-discrimination policies:

• Title II/Section 504 – Erin Tofte, Associate Vice President of Human Resources

• Title IX Coordinator – Ashley Bowie-Gallegos, Dean of Student Services and Enrollment Management

For further information on notice of non-discrimination, visit https://ocrcas.ed.gov/contact-ocrfor the address and phone number of the office that serves your area, or call 1-800-421-3481.