Western US Territory Sales Manager in Uniontown at TSItouch Inc.

Overview:

TSI Touch is an Employee-Owned provider of touch screen and protective solutions for all-sized commercial monitors and video walls. We combine commercial-grade monitors with touch screens or protective components to produce custom solutions. From single point to multipoint, we offer a size and technology solution for almost any requirement.

At TSI Touch, our stakeholders - the employee Owners, vendor partners, and customer partners - are highly valued and treated with the utmost respect. At TSI Touch, we look for self-motivation characterized by a high level of achievement to help us shape the face of TSI Touch in the future; with an authentic commitment to people who share our overall business goals.

This is a full-time, remote position.

This position reports to the Director of US Western Sales.

Key Responsibilities:

• Build enduring customer relationships.
• Maintain trusted relationships with customers.
• Understand the customers' business.
• Create a feedback loop from customers.
• Foster urgency around all customer issue resolution.
• Be the customer advocate as appropriate.
• Retain customer base.
• Assist the Director of Western US Sales with sales activities.
• Become a touch screen and TSI Touch touch solutions subject matter expert.
• Understand competitors' products and expand industry knowledge.
• Teamwork.
• Travel is required.
• Become proficient in TSI processes and systems. (NetSuite)
• Other duties assigned.

Benefits:

TSI Touch offers excellent wages and benefits including medical insurance and generous paid time off policies. Additionally, we also offer two retirement savings programs: (1) an Employee Stock Ownership Program (ESOP) which is fully company paid, and (2) a 401(k) plan with a generous company contribution.

TSI Touch is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Qualifications:

• Associate Degree or equivalent experience in Business.
• Excellent oral and written communication skills.

Requirements

• Exceptional customer service and communication skills along with the desire to provide the highest level of support to all stakeholders.
• Experience with Microsoft Office and Office 365 applications.

Ideal Candidate

• Ideal candidate will reside in the Western United States and will be required to travel to customer sites and meetings in the western United States. Travel to company headquarters once per quarter.
• Excellent time management and punctuality; Regular and reliable attendance is an essential function of this position.
• Excellent communication and interpersonal skills.
• Ability to solve problems by thinking analytically and creatively.
• Ability to respond to customer queries via chat, email, or phone.