Front Desk Administrator at Debora Rayhan D D S Inc – Ukiah, California

JOB DUTIES:

• Serving as the first point of contact for our patients, and providing stellar customer service
• Extensive patient appointment scheduling; utilizing practice management software
• Answer telephones in upbeat, pleasant and cordial way
• Answer patient questions or forward to the appropriate team member within the practice
• Follow up with patients to verify and reschedule appointments as necessary
• Performing verification of insurance checks
• Ability to work in a fast pace environment while multi-tasking and learning processes quickly
• Assist new and existing patients with processing all necessary paperwork
• Maintain a welcoming and attractive office environment
• Receive and post patient payments
• Maintain confidentiality of business and client information

Physical and Environmental requirements

• May be required to lift up to 40 pounds
• Active movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc. (not a sedentary position)
• Vision: close vision, depth perception, and ability to adjust focus
• Hearing: able to satisfactory communicate with patients, doctor, and other staff members to ensure verbal communication is clearly understood, or a satisfactory equivalent method of communication
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment
• May be required to administer CPR
• Occasional exposure to toxic or caustic chemicals and radiation