Ice Rink Manager in Powell Butte, Oregon at Brasada Ranch

Position Summary

The Ice Rink Manager is responsible for leading all aspects of Brasada Ranch's seasonal ice rink operations, ensuring a safe, welcoming, and memorable experience for guests and members. This role oversees daily operations, staffing, guest service, safety, programming, equipment management, and facility presentation while delivering exceptional hospitality consistent with the Brasada Ranch brand.

Essential Responsibilities

• Manage the day-to-day operation of the ice rink and related winter recreation activities.
• Recruit, train, schedule, and supervise seasonal rink team members.
• Ensure a safe environment by enforcing rink rules, responding to incidents, and maintaining compliance with safety standards.
• Oversee ice quality, facility conditions, equipment maintenance, and skate rental operations.
• Deliver exceptional guest service and professionally address guest concerns.
• Coordinate special events, lessons, holiday programming, and recreational activities.
• Manage inventory, operating supplies, and departmental expenses.
• Partner with Recreation, Resort Operations, Engineering, and Guest Services teams to ensure seamless operations.

Qualifications

• Minimum of 2-3 years of leadership experience in recreation, hospitality, sports facilities, or a related field.
• Strong customer service, communication, and organizational skills.
• Experience supervising and developing seasonal or hourly team members.
• CPR/First Aid certification preferred.
• Ability to work evenings, weekends, holidays, and outdoors in winter conditions.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently lift and carry up to 50 pounds.
• Work outdoors in varying weather conditions, including cold temperatures and snow.

Brasada Ranch seeks an enthusiastic leader who is passionate about creating exceptional recreational experiences and fostering a fun, safe, and engaging environment for guests, members, and team members.