Contracts Manager in Coppell, Texas at Heritage Health Solutions

POSITION SUMMARY

This position is responsible for managing the relationship with federal, state, and local contracting officers and procurement personnel and with commercial entities, including clients and subcontractors. The Manager of Contracts Management will also direct the issuance of contract policies, procedures, methods, operating practices and functional performance standards to facilitate effective acquisition, award and implementation of contracts with program objectives and requirements, both Company and client; managing contract process flow including entry of information into contract data base, assisting in RFP analysis relative to risk mitigation, and general administration and maintenance of contracts. Manager of Contracts Management will also manage other contractual documents such as non-disclosure agreements, teaming agreements, service level agreements, and business associate agreements. In addition to monitoring performance, the Manager of Contracts Management assesses, identifies and communicates opportunities for operational and management changes to achieve improved effectiveness, efficiencies and quality.

Manager of Contracts Management oversees the compliance program and serves as the Compliance Officer. This position ensures that the Board of Managers, management, and employees are in compliance with the rules and regulations of regulatory agencies, Heritage policies and procedures are being followed, and that behavior in the organization meets the Heritage Standards of Ethics and Code of Business Conduct.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

• Familiarity with the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation (DFAR) and related federal and state legislation and regulations.
• Provide direct feedback, guidance and support to primary subcontractor to ensure compliance with contract requirements, agreed upon services levels and customer service excellence standards
• Proactively consults the most complex and critical client accounts, ensuring continued client satisfaction and listening for cues on client needs.
• Advises on best practices, organizational solutions and regulatory changes.
• Manages client contract related projects across multiple functions throughout the firm, including legal, risk and compliance partners as needed.
• Ensures subcontractors fully understand and meet all regulatory requirements, professional best practices and industry standards, to include internal policies and procedures
• Monitors contracts and internal initiatives for modifications impacting operations
• Determines the impact of contract requirements and specific business initiatives on operations and communicates those impacts to primary subcontractor’s stakeholders
• Conducts data analysis and produces informative, easy-to-assimilate reports from the operational reporting systems, including written summary reports for Senior Leadership
• Initiate and maintain communication/relationships with all client contracting officers.
• Maintain tracking system for all federal contracts for audit trail and contract compliance. This will include entering requisite contract data into contract management database and following company policies and procedures for contract maintenance.
• Evaluate compliance of policies, practices and standards to meet business objectives and still remain within legal requirements.
• Participate in the development of bid strategies and coordinate efforts to produce thoroughly incorporated winning proposals and approved strategies.
• Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues; and provide general guidance on how to avoid or deal with similar situations in the future.
• Provide reports on a regular basis, and as directed or requested, to keep the Board and senior management informed of the operation and progress of compliance efforts.
• Keep abreast of the regulations for the industry and assures that the company works within the confines of those guidelines.
• Monitor industry databases for solicitations applicable to company; review RFP documents and proposal preparation to ensure compliance requirements are met.
• Monitor contract performance and propose corrective actions if necessary.
• Prepare letters and other documentation required for proper contract administration.
• Provide purchase order, modification and relevant contract information to pertinent departments
• Maintain current registrations and Mod updates for GSA, SAM, and eAdvantage.
• Ensure all quality Reports are responded to in CPARS.
• Prepare and participate in all government contract audits.
• Ensure FFATA reports for subcontracts are maintained and up to date.
• Provide negotiation support as required.
• Participate on applicable internal committees and meetings as required.
• Other job related duties as assigned.

POSITION QUALIFICATIONS

• Advanced knowledge of the principles and practices of contract administration
• Strong analytic and problem-solving skills
• Strong writing skills including the ability to express complex contract terms accurately and concisely
• Highly organized and capable of managing high contract volume
• Able to prioritize assignments and respond to deadlines
• Able to communicate effectively across all organizational levels
• Accuracy - Ability to perform work accurately and thoroughly.
• Decision Making - Ability to make critical decisions while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Business Acumen - Ability to grasp and understand business concepts and issues.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Conceptual Thinking - Ability to think in terms of abstract ideas.
• Deductive Reasoning - Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Project Management - Ability to organize and direct a project to completion.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Judgment - The ability to formulate a sound decision using the available information.
• Acumen of accounting practices.
• Strong analytical skills to oversee total operations for organization.
• Excellent communication and people skills.
• Ability to read, write, and speak English.
• Demonstrated ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles.

SKILLS & ABILITIES

Education: Bachelor's Degree preferred.

Experience: Minimum five years of experience in contract administration preferred.

Computer Skills: Proficient in Microsoft Office Suite, including intermediate Excel skills.
Certificates & Licenses: Valid State Issued Driver’s License