Network Administrator - Information Technology in TRENTON, New Jersey at COUNTY OF MERCER

NETWORKADMINISTRATOR

DEPARTMENT: Information Technology

SALARY: $91,306 - $117,841

LOCATION: Trenton, NJ

SCHEDULE: M-F 8:30 AM – 4:30 PM. Thisposition may require occasional work outside of normal business hours,including evenings or weekends, to meet operational needs.

JOBSPECIFICATION: NETWORKADMINISTRATOR 1

REPORTSTO: DeputyDirector of Information Technology

VACANCIES: 2

POSITIONOVERVIEW:

TheNetwork Administrator is responsible for maintaining the security, reliability,performance, and availability of Mercer County's network, server, storage, andrelated technology infrastructure. This hands-on technical position supportstechnology services across County locations, including critical environmentssuch as public safety, courts, and corrections.

TheNetwork Administrator works closely with Information Technology leadership tostrengthen cybersecurity, reduce operational risk, maintain systemavailability, and support disaster recovery and continuity efforts. Theposition also serves as a technical escalation resource and plays an importantrole in maintaining a secure, resilient, and responsive County technologyenvironment.

RESPONSIBILITIES:

• Administersand maintains physical and virtual servers, switches, routers, firewalls,wireless infrastructure, VPN services, and related network technologies.
• Maintainsthe availability and performance of critical technology services, includingfile, print, email, remote access, and web-based services.
• Monitorsnetwork and system performance, capacity, logs, and alerts to proactivelyidentify and resolve potential issues before they affect County operations.
• Performssecurity patching and system updates in accordance with establishedcybersecurity policies, standards, and required timeframes.
• Conductsvulnerability scanning, evaluates findings, and coordinates remediation basedon risk, severity, and operational priorities.
• Implementsand maintains secure configuration standards and baselines, includingapplicable CIS Controls and CIS Benchmarks.
• Monitorsand reviews security logs and alerts, escalates suspected cybersecurityincidents, and supports incident response and recovery activities.
• Administersuser accounts, groups, access permissions, and related identity services withinActive Directory and Microsoft Entra ID, including timely processing ofemployee onboarding, transfers, and separations.
• Monitorsand verifies system backups, maintains appropriate offline or immutable backupprotections for critical data, and conducts scheduled restoration testing.
• Develops,tests, documents, and maintains disaster recovery procedures and plans inalignment with established recovery objectives.
• Administersenterprise storage, Storage Area Network (SAN), and virtualization platformsand monitors capacity to support current and future operational needs.
• Developsand maintains scripts and other automation solutions to improve the efficiency,consistency, and reliability of routine system administration.
• Maintainsaccurate network diagrams, system configurations, technical procedures, andrelated documentation and follows established change management processes.
• Serves asa technical escalation resource for Service Desk staff and assists with theresolution of complex network, server, infrastructure, and access-relatedissues.
• Coordinateswith technology vendors and service providers on system support,troubleshooting, repairs, maintenance, and evaluation of new technologies.
• Supportsinternal and external technology audits, cybersecurity assessments, andapplicable regulatory and compliance requirements, including Criminal JusticeInformation Services (CJIS) requirements.
• Performs other related duties as assigned.

MINIMUMREQUIREMENTS:

Applicantsmust meet one of the following combinations of education and experience. Thirty(30) semester-hour credits are considered equivalent to one (1) year ofrelevant experience.

Seven (7)years of professional experience in the development, implementation, andmaintenance of multi-network, multi-user Local Area Network (LAN), MetropolitanArea Network (MAN), and/or Wide Area Network (WAN) environments, including orsupplemented by a minimum of eighteen (18) semester-hour credits inmathematics, computer science, information technology, and/or computerinformation systems.

OR

Possessionof a bachelor's degree from an accredited college or university, including orsupplemented by a minimum of eighteen (18) semester-hour credits inmathematics, computer science, information technology, and/or computerinformation systems; and three (3) years of the above-mentioned professionalexperience.

STORAGEAREA NETWORK (SAN) REQUIREMENT:

Forpositions involved in the administration of a Storage Area Network (SAN),applicants must have at least three (3) years of professional experienceinstalling, configuring, and supporting network hardware and software, one (1)year of which shall have been in the planning, implementation, and support ofSAN and related technologies.

FORMALTRAINING:

Evidenceof formal training in Computer Science or Information Technology received fromor evaluated by an accredited institution of higher learning may be submittedwith the application. Applicants must provide documentation from the accreditedinstitution that clearly identifies the acceptable training course(s) andcorresponding number of credit hours. In-house courses, including trainingprovided on the job or through the appointing authority, will not be accepted.

DEFINITIONOF PROFESSIONAL EXPERIENCE:

“Professionalexperience” refers to work that is creative, analytical, evaluative, andinterpretive; requires a range and depth of specialized knowledge of theprofession's principles, concepts, theories, and practices; and is performedwith the authority to exercise independent judgment and make accurate andinformed decisions.

LICENSE:

Appointeeswill be required to possess a driver's license valid in New Jersey only if theoperation of a vehicle, rather than employee mobility, is necessary to performthe essential duties of the position.

KNOWLEDGE,SKILLS & ABILITIES:

• Comprehensiveknowledge of network architecture, Network Operating Systems (NOS), serverhardware and software, and communication protocols, including TCP/IP, DNS,DHCP, VLANs, and routing.
• Knowledgeof firewalls, VPNs, wireless networking, network segmentation, and secureremote-access technologies.
• Strongknowledge of Windows Server, Active Directory, Group Policy, Microsoft EntraID, Microsoft 365, and hybrid cloud environments.
• Knowledgeof server virtualization, enterprise storage, Storage Area Network (SAN)technologies, backup, disaster recovery, and business continuity practices.
• Knowledgeof cybersecurity principles and practices, including access control,vulnerability and patch management, system hardening, CIS Controls, CISBenchmarks, and incident response.
• Knowledgeof network and system monitoring, logging, performance analysis, capacitymanagement, and related diagnostic tools.
• Skill inscripting and automation technologies, including PowerShell or comparabletools.
• Ability todiagnose and resolve complex network, server, storage, and infrastructureissues, including during outages and cybersecurity incidents.
• Ability toanalyze technical information and develop clear procedures, standards,diagrams, and technical documentation.
• Ability tocommunicate technical information effectively and provide guidance to ServiceDesk staff, County departments, leadership, vendors, and other stakeholders.
• Knowledgeof government technology security and compliance requirements, includingCriminal Justice Information Services (CJIS), and current trends in networking,infrastructure, cloud services, and cybersecurity.
• Ability towork independently and collaboratively, manage competing priorities, exercisesound judgment, maintain confidentiality, and provide professional andresponsive customer service.

BENEFITSOF WORKING WITH MERCER COUNTY:

MercerCounty offers a comprehensive benefits package that supports employee wellness,financial stability, and career growth:

• Health,dental, vision, and prescription coverage
• Enrollmentin the State pension system
• Paidvacation, holidays, and sick leave
• Continuingeducation and career development opportunities

MercerCounty EEO/ Civil Service Statement & Residency Requirements:

MercerCounty is an Equal Opportunity Employer, committed to fostering a diverse,inclusive, and accessible workplace. We provide equal employment opportunitiesto all individuals regardless of race, creed, color, national origin,nationality, ancestry, age, sex, gender, pregnancy, marital status, civil unionstatus, domestic partnership status, familial status, religion, affectional orsexual orientation, gender identity or expression, atypical hereditary cellularor blood trait, genetic information, liability for service in the Armed Forcesof the United States, disability, or any other protected characteristic underfederal, state, or local law.

Asa Civil Service employer under the State of New Jersey, all candidates mustcomply with New Jersey Civil Service Commission regulations and guidelines.Mercer County residency is required. Non-residents must establish residencywithin one (1) year of employment.

MercerCounty is also committed to providing reasonable accommodations in accordancewith the Americans with Disabilities Act (ADA) and applicable state laws,specifically in accordance with the New Jersey State Policy ProhibitingDiscrimination in the Workplace.