Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Spa Massage Therapist position will provide exceptional massage and spa treatments with the highest level of professionalism, a customized approach and over the top hospitality to guests of the spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company’s goals, objectives, vision, mission, and values.

Roles and Responsibilities

Provide massage and spa services to guests in a timely, courteous, and efficient manner including, but not limited to, massage, wellness therapies, body treatment, foot soaks/ treatments, etc.Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts, and accessories provided.Maintain an agreed upon minimum upsell percentage.Attend pre/post shift meetings.Participate fully in maintaining back bar expenses.Complete all necessary record-keeping tasks as they pertain to the operation of the spa.Participate in all advanced training without exception.Escort guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the spa visit.Assist in providing information for any inquiries, help to coordinate all guests requests for services and maintain impeccable yourself and spa cleanliness of the spa.Ensure guests comfort and safety through the treatment.Maintain work area with necessary supplies, sanitation, and disinfection procedures ensuring room is always immaculate (tables draped, counters and products clean)Perform monthly and quarterly deep clean responsibilities.Assist with cleanliness of al spa areas including all locker rooms.Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.Assist in any other function as requested by Spa manger, director of rooms, or general manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area.Participate fully in any/all promotions within and outside the spa, hotel, or at offsite events.

Qualifications

High school or equivalent educationAbility to communicate clearly and speak, read, write and understand English.Valid massage therapy certification from a recognized school of massageInsurance coverage as required to maintain massage license/certification.5+ years’ experience as a massage therapist in a stand-alone spa or luxury hotel/resort spa.Luxury experience strongly preferredBachelor’s degreeAdvanced training in holistic and/or clinical bodywork, aromatherapy, and spa/body treatments. Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda, or any holistic wellness field/modality.Knowledge of general wellness practices such as yoga, meditation, etcAdvanced holistic and clinical training.Exceptional skills in Swedish and Deep Tissue massage and at least two of the following: AcupressureShiatsuAyurvedic i.e. abhyanga, etcClinical deep tissueCraniosacral – upledger or equivalentDeep tissueHot stone massageLomi lomi massageLymphatic drainage – upledger or equivalentMyofascial releaseNeuromassagePregnancy massage- certificate of advanced training required to perform pregnancy massage.ReflexologyReiki II or master +RolfingShiatsu- table and/or matSports massageThai massageTrigger point massage

Physical Requirements

While performing the duties of this job, the employee must be able to remain in a stationary position of extended periods of timeConstantly operates a computer and other office productivity machinery, such a computer, copy machine, printer, etc.Constantly communicates with vendors, clients, staff members, therefore must be able to communicate, converse with and exchange informationLight to moderate lifting is requiredAbility to work in a confined area.Ability to sit at a computer terminal for an extended period of time.Walking and standing are required throughout the working day--length of time of these tasks may vary from day to day and task to task. Occasional environmental exposures to cold, heat, and water. The individual must be able to transport up to 30 pounds on occasion.Position requires walking and placing supplies and merchandise often during the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

Put People at our heartStay two steps aheadMake the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

Medical/Dental/Vision InsuranceCompany matched 401(k) planCompany matched Health Savings PlanFlexible SpendingPaid HolidaysPaid Time OffPaid Sick LeaveEmployee Assistance ProgramFree ParkingEmployee Recognition ProgramsColleague mealsColleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.