Restaurant Server at ABC Investments and Management – Statesville, North Carolina

Restaurant Server Job Description

Position Summary

The restaurant server works under the direction of the Food & Beverage Director. His or her primary responsibilities include selling and serving food and drinks in a professional manner and providing exceptional service to guests.

Primary Responsibilities

• Serve 3 – 4 tables, as determined by management.
• Complete knowledge of hotel’s food and beverage preparation.
• Able to use a computer to ring orders on a check.
• Able to interact with guests in a friendly/fast manner.
• Able to accept different types of payment and make change.
• Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
• Clear and reset tables.
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
• If consuming alcoholic beverages, observe guests behavior, and monitor alcoholic consumption.
• Treat all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Other duties as assigned

Education/Experience

• High school diploma or GED preferred
• Minimum of 6 months server experience preferred
• Experience in hospitality preferred
• Possess basic math skills and cash-handling
• Licenses, certifications - applicable health and/or alcohol compliance card or ability to obtain as needed.

Physical Requirements

• Walking and standing throughout shift
• Frequent walking with some standing at times
• Frequently lifts/carries up to 25 lbs
• Able to reach hands and arms in any direction and kneel and stoop repeatedly
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions