Senior Manager Program Management - Payment in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager Program Management - Payment in the United States.

This role sits at the intersection of strategic program leadership and people management, driving the successful delivery of complex payment-related initiatives across a dynamic, cross-functional organization. You will lead a team of project managers while ensuring alignment between business priorities, operational execution, and long-term transformation goals. The position requires a strong balance of leadership, governance, and hands-on program oversight in a fast-paced, matrixed environment. You will partner closely with senior stakeholders across product, technology, operations, and finance to ensure programs are delivered on time, within scope, and with measurable business impact. Beyond delivery, you will shape team culture, develop talent, and elevate program management standards across the organization. This is a high-visibility leadership role where your decisions directly influence performance, efficiency, and customer outcomes.

• Lead, coach, and develop a team of project managers, fostering performance excellence, engagement, and career growth through continuous feedback, mentoring, and structured development planning.
• Oversee end-to-end delivery of complex payment programs, ensuring alignment with business objectives, timelines, budgets, and resource capacity.
• Manage program governance, including risk identification, dependency tracking, escalation management, and executive-level reporting.
• Partner with cross-functional leaders across product, technology, operations, finance, and R&D to drive alignment and execution of strategic initiatives.
• Monitor portfolio health, team workload, and delivery performance, ensuring balanced resource allocation and operational efficiency.
• Drive continuous improvement in program delivery methodologies, tools, and standards to enhance execution quality and scalability.
• Serve as a key communication bridge to senior stakeholders, providing clear updates on progress, risks, and outcomes.
• Support organizational initiatives such as hiring, onboarding, succession planning, and talent retention within the program management function.

• 8+ years of experience in program management, transformation leadership, or portfolio delivery within complex, matrixed environments.
• Bachelor’s degree required; master’s degree preferred.
• Proven experience leading and developing teams, including performance management, coaching, and talent development.
• Strong track record of managing cross-functional programs involving multiple stakeholders and competing priorities.
• Experience overseeing governance frameworks, budgets, risks, dependencies, and executive reporting.
• Excellent communication and interpersonal skills with the ability to influence senior leadership and drive alignment.
• Familiarity with healthcare, payer/provider operations, or regulated industries is strongly preferred.
• Experience with enterprise program delivery practices, portfolio governance, and benefits realization.
• Ability to make decisions in ambiguous environments while maintaining focus on outcomes and execution quality.
• PMP certification or equivalent program management credential preferred.

• Competitive base salary ranging from $155,000 to $200,000 per year, based on experience, skills, and qualifications.
• Eligibility for discretionary bonus program.
• Comprehensive benefits package including medical, dental, vision, disability, and life insurance coverage.
• 401(k) retirement savings plan with employer support.
• Paid time off ranging from 17 to 27 days, plus 9 paid holidays annually.
• Paid family leave and additional wellness-focused benefits.
• Remote work flexibility with dedicated home office setup requirements support.
• Inclusive work environment with strong emphasis on professional growth and leadership development.