Inside Sales Representative in Grapevine, Texas at HighGround

Inside Sales RepresentativeCompany: Dry Force

Location: Irving, TX

Overview

Dry Force is seeking a motivated, high-energy Inside Sales Representative to support our phone-based inside sales team focused on driving pipeline across our plumber marketing channel.

This role is responsible for executing high-volume outbound prospecting, qualifying leads, and setting appointments for brand sales teams. You will work directly under the Inside Sales Manager (Player/Coach) and play a key role in generating consistent, high-quality opportunities.

This is an ideal role for someone who thrives in a fast-paced, metrics-driven environment and wants to develop strong sales skills in prospecting, discovery, and qualification.

Key Responsibilities

Outbound Prospecting & Lead Generation

- Execute high-volume outbound outreach (calls, follow-ups, SMS, etc.)
- Identify and engage potential prospects within target markets
- Generate new opportunities through cold calling, lead follow-up, and reactivation of aged leads
- Consistently meet or exceed daily and weekly activity targets

Discovery & Qualification

- Conduct discovery and probing calls with prospects
- Ask strong qualifying questions to determine fit and opportunity quality
- Communicate value propositions clearly and build interest
- Handle objections and move prospects forward

Appointment Setting & Pipeline Support

- Schedule qualified appointments for brand sales representatives
- Ensure opportunities meet qualification criteria before handoff
- Maintain follow-up to improve show rates

CRM & Activity Management

- Track outreach, conversations, and pipeline activity in CRM
- Maintain accurate records and next steps
- Follow established cadences, scripts, and workflows

Team Collaboration

- Work closely with Inside Sales Manager for coaching and development
- Participate in call reviews and training sessions
- Collaborate with brand sales teams for smooth handoffs

Key Performance Indicators (KPIs)

- Call volume and activity levels
- Contact/connect rates
- Appointments set
- Qualified opportunities generated
- Appointment show rate
- CRM accuracy and process adherence

Qualifications

- 1–3 years of sales, customer service, or outbound calling experience preferred
- Strong phone presence and communication skills
- Coachable and open to feedback
- Comfortable handling objections
- Organized and detail-oriented
- Self-motivated and driven

Preferred Background

- Experience with small businesses or blue-collar industries
- Familiarity with home services (plumbing, HVAC, etc.)
- Experience using CRM or dialer tools

Reporting Structure

Reports to: Inside Sales Manager (Player/Coach)
Works closely with: Brand Sales Representatives, Marketing, RevOps

Compensation & Benefits- Competitive base salary + performance-based commission

- Company-paid health insurance

- Dental and vision coverage

- Paid time off (PTO)

- 401(k) with company match

- Company-paid short and long-term disability

- Company-paid life insurance

- Clear opportunities for career growth and advancement

Join Dry Force and be part of a growing team where your impact is recognized, your relationships matter, and your earning potential is in your hands.

Equal Opportunity Statement

Dry Force is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.