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Customer Service Rep. at Central Plumbing – Baton Rouge, Louisiana

Central Plumbing
Baton Rouge, Louisiana, 70805, United States
Posted on
Updated on
Salary:$12.00 - $18.00/hrJob Function:Customer Service

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About This Position

Now Hiring: Customer Service Representative

Pay rate $12-14 an hour

πŸ“ Location: Baton Rouge, LA

Central Plumbing is seeking a friendly, organized, and professional Customer Service Representative to join our team. This role serves as the first point of contact for our customers, providing exceptional service, scheduling appointments, supporting the office team, and managing Port-a-Jon services.

Key Responsibilities:

  • Greet customers in person and over the phone.
  • Schedule service calls and appointments accurately.
  • Manage all Port-a-Jon scheduling, pick-up, set-out, cleaning, and billing.
  • Be first in line to answer all Port-a-Jon calls andassistwith calls across other business lines.
  • Maintain customer records and updateServiceTitanCRMsystems.
  • Assistwith office administrative tasks as needed.
  • Ensure a professional and welcoming office environment.

Qualifications:

  • Strong verbal and written communication skills.
  • Organized, detail-oriented, and able to multitask.
  • Customer-focused with a positive attitude.
  • Experience with CRM systems is a plus.

Why Join Central Plumbing?
βœ… Supportive, team-oriented environment
βœ… Opportunities for growth and development
βœ… Be part of a trusted, award-winning company

Job Location

Baton Rouge, Louisiana, 70805, United States

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