Rental Agent at Budget Car Rental – Overland Park, Kansas

We are seeking a professional Rental Agent to represent our company in Overland Park and the surrounding area. In the car rental industry, top-performing Rental Agents serve as the primary face of the business — building rapport with customers while expertly finalizing rental reservations and delivering exceptional customer service.

This role is ideal for customer-focused individuals who also have strong upselling skills and want to maximize their income through commissions. Successful agents routinely identify customer needs and recommend vehicle upgrades, protection products, and additional services — directly increasing both customer satisfaction and personal earnings.

Key responsibilities include:

• Finalizing customer rental reservations with outstanding service
• Managing inventory
• Handling callbacks
• Washing and preparing vehicles
• Auditing paperwork for accuracy

Store hours are Monday–Friday, 8:00 AM–5:00 PM, with some half-days on weekends. Weekend availability is a must.

If you excel at customer service and are motivated by commission-based earnings from upselling, this is an excellent opportunity to combine both strengths in a stable, customer-facing role.

This version maintains 100% of the original information while positioning the position as attractive to service-oriented professionals who are comfortable and motivated by upselling and commission opportunities.

Must be 18+

All of our representatives must be certified to drive; must have a valid driver's license

Must have fewer than 3 tickets or 2 at-fault accidents in the last 3 years

Must be able to pass a background check and a drug screen