Medical Receptionist at Always Keep Progressing – North Miami, Florida

About Always Keep Progressing

We are a healthcare clinic for children with special needs, looking for a front desk medical receptionist and administrative assistant that will work alongside our current receptionist/admin and will be responsible for answering calls, managing the office space, and assisting other staff members. The job requires strong interpersonal skills, organizational skills, detail-oriented, fast paced.

About the role

We are currently seeking a reliable and proactive Medical Receptionist to join our team at our clinics. This is a full-time position ideal for someone who enjoys maintaining clean, organized, and efficient spaces and supporting a team of healthcare professionals.

This job is perfect for someone who has an interest in special needs / healthcare field. MUST have customer service experience in similar roles. Extensive on site training will be provided to the right candidate.

What you'll do

• Serve as the first point of contact for clients and visitors, ensuring a welcoming, professional, and organized front desk experience.
• Managing last minute cancellations, and working with scheduling team using clinic software systems.
• Work with back admin office and insurance verification team as needed to answer parent concerns. Inputting required information from clients in to EMR system.
• Collect payment information as needed and ensure clients are up to date on copays.
• Assist with intake paperwork, insurance authorizations, and documentation follow-up to support billing and compliance workflows.
• Maintain and restock front desk supplies and organize administrative files and records to ensure smooth daily operations.
• Support therapists by coordinating room usage and ensuring treatment spaces are prepped and presentable between sessions.
• Help keep shared office and therapy spaces clean and organized, including light disinfecting of surfaces and restocking materials.
• Collaborate with clinic management to support operational tasks such as supply ordering, reporting needs, or basic logistical projects.

Qualifications

• Education: Asociate (preferred)
• 3 years or more of experience in facilities coordination, office support, or clinic management preferred.
• Customer Service experience is a must
• Strong organizational skills and attention to detail.
• Friendly, professional, and proactive demeanor.
• Ability to multitask and take initiative.
• Reliable transportation.
• Basic computer and communication skills.
• Must be able to lift and move light materials and perform physical tasks throughout the day.
• Clean background check required
• 2 professional References are required.

Benefits

• $19-23/hour (higher tier reserved for a department manager with experience)
• 401K Plan

Language

• Spanish/English (Required)

Location

• Miami Shores, FL,33181
• North Miami Beach, FL 33169 (Must be able to work at both locations)