Family Support Specialist Assistant at AW Holdings LLC – Kalispell, Montana

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children's services, and day services.

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of Everyone – those we serve, our partners, and vendors, and our employees who bring our mission to life each day. We actively strive to be a workplace that honors the unique experience of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and we create space for everyone to be their authentic selves.

The Family Support Specialist Assistant will assist and enable infants, toddlers, and their families to have access to services provided under Montana’s early intervention program, Montana Milestones. This position fulfills the role of FSS for the purpose of Part C definitions.

Learn more about Benchmark Montana Milestones by visiting: Benchmark MT Milestones

Qualified candidates must reside in or near Kalispell, MT.

Pay Rate: The starting rate is $18/hour, with a pay increase to $20/hour after the state credential is obtained.

Benefits:

• Health, dental, and vision insurance.
• Life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Account (FSA).
• Advancement opportunities.
• 401k with company match.
• Employee discounts with various vendors.

Responsibilities:

• Function in an ongoing coordinator role under the supervision of a comprehensively certified Family Support Specialist (FSS).
• Assist with eligibility determination, including referral, intake, and eligibility determination activities.
• Conduct the family assessment, including interviewing the family.
• Collect information on the child’s development, including observations of the child.
• Coordinate evaluations and assessments.
• Assure families are informed of rights, options, advocacy services, and their role in the EI process.
• Assist parents of eligible children in planning, meeting, developing, implementing, and reviewing an Individualized Family Service Plan (IFSP).
• Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
• Maintain accurate, complete, and timely electronic and paper file records.
• Monitor the delivery of services to ensure the services are provided on time and in accordance with the IFSP.
• Coordinate and monitor the delivery of available services.
• Communicate and coordinate services with medical and health providers.
• Facilitate the development of a transition plan into, within, and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
• Meet weekly with supervisor for direct, systematic supervision of the services through weekly (minimum requirement) instruction, review, and feedback from the comprehensively certified FSS.
• Other duties as assigned by supervisor.

Qualifications:

• Valid Driver's License and auto insurance
• Minimum educational requirement is a high school diploma or equivalent.
• Must complete on the job training and become certified by the State of Montana within two years of hire.

Ready to Join Us? If you’re ready to embark on a rewarding career where every day brings new opportunities to make a difference, apply online at Benchmarkhs.com/Careers and select Montana.

EEO and Affirmative Action Employer, Veterans, Women and Individuals with Disabilities encouraged to apply.

Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.

INDOTH