Patient Care Technician/Unit Secretary at Marion Health – Marion, Indiana

Patient Care Technician/Unit Secretary

Job Summary

This position works under the direction and supervision of the registered nurse in dealing with critically ill and stable patients in the Critical Care Department. Will personally administer care to patients and provide support to the patient care team. Job duties include but are not limited to: simple treatments, provision of personal care, and ensuring the patient's surroundings are clean and orderly. This position is accountable and responsible for having good public relations, providing information, directions, and any other assistance to physicians, patients, families, customers and vendors; Performing general secretarial, receptionist and clerical duties such as performing patient registration, scheduling, coding, preparing patient charts, billing, preparing correspondence in final form, and assisting in keeping a safe environment by communicating patient needs to the nursing staff.

Minimum Job Requirements

• High school diploma or its equivalent and
• Hold a current, valid Indiana Certified Nurse Aide or Home Health Aide certification –OR-
• Completed a formal nursing assistant program and have current nursing assistant experience –OR-
• Six (6) months recent hospital experience providing direct patient care -OR-
• Currently enrolled in an accredited School of Nursing program and have successfully completed their Nursing Fundamentals coursework. (Transcripts required.) and
• BLS certification or must obtain during Orientation and prior to reporting to department.

Preferred Job Requirements

• Current in BLS (Basic Life Support)
• Minimum one year of experience in hospital, tertiary care institution, or medical office setting

Skills / Knowledge / Abilities

• Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• The ability to problem solve and work well in a team environment.
• Basic computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Excellent customer service skills.
• The ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.

Working Conditions

• Typical hospital clinical environment with frequent standing and walking.
• Work may be subject to interruptions and occasional high stress levels.
• Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards.
• Works with protected health information.
• Works in close proximity to patients and visitors.
• Ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.

Physical and Mental Activities, Tools and Equipment

• Standing, walking, stooping, bending, lifting, pushing and pulling to provide patient care and to utilize patient care devices necessary to perform duties in a safe manner.
• Ability to use equipment found in patient room or nursing area.

Equal Opportunity Employer
Marion Health is a smoke-free environment.