Admission Scheduling Coordinator at Hospice of the Valley – Phoenix, Arizona

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

Coordinates scheduling admission process for patients in a non-hospital setting. Promotes patient/family centered care through exemplary internal and external customer service.

Responsibilities

§ Coordinates effective and efficient admission process.

§ Manages phone/email communications effectively and efficiently.

§ Processes timely and accurate patient status reports.

§ Creates timely and accurate documentation.

§ Utilizes resources effectively and efficiently.

§ Adheres to scope of practice/HOV policies/standards; facilities continuously improved

processes/services.

§ Maintains community resource information for people in the community.

§ Provides admission clinical resource support. (nurse incumbents only)

§ Maintains and enhances professional skills.

§ Adheres to high standards of personal and professional conduct.

Minimum Qualification

§ High school diploma or equivalent experience.

§ Minimum 3 years medical scheduling/office experience.

§ RN licensure (nurse incumbents only)

Preferred Qualifications

§ Previous hospice/homecare staffing experience preferred.

§ Familiarity with basic medical terminology preferred.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V