Sales Development Representative at FuseMachines – New York, New York

Fusemachines is a 10+ year old AI company, dedicated to delivering state-of-the-art AI products and solutions to a diverse range of industries. Founded by Sameer Maskey, Ph.D., an Adjunct Associate Professor at Columbia University, our company is on a steadfast mission to democratize AI and harness the power of global AI talent from underserved communities. With a robust presence in four countries and a dedicated team of over 400 full-time employees, we are committed to fostering AI transformation journeys for businesses worldwide. At Fusemachines, we not only bridge the gap between AI advancement and its global impact but also strive to deliver the most advanced technology solutions to the world.

About the Role

The Sales Development Representative (SDR) plays a key role in supporting Fusemachines’ growth by building early relationships with prospective clients and helping identify where our AI-driven solutions can add value.

As an SDR, you will be the first point of contact for many potential customers. You’ll focus on thoughtful outreach, meaningful discovery conversations, and collaboration with internal teams to help create a strong and healthy sales pipeline. This role is well-suited for someone who enjoys learning about business challenges, building relationships, and growing within a technology-focused sales environment.

A Day in the Life as a Sales Development Representative:

Lead Generation & Outreach:

• Research target companies, industries, and stakeholders to identify potential opportunities
• Engage prospective clients through email, phone, LinkedIn, and other outreach channels in a professional and consultative manner
• Respond promptly and thoughtfully to inbound inquiries and marketing-generated leads

Discovery & Qualification:

• Conduct introductory conversations to understand prospect goals, challenges, and priorities
• Ask thoughtful questions to assess alignment and identify opportunities where Fusemachines solutions may be a good fit
• Clearly and confidently explain Fusemachines offerings in AI, data analytics, and technology solutions

Pipeline & Sales Collaboration:

• Schedule qualified discovery meetings and demos for Account Executives or Sales Leaders
• Maintain accurate and organized records within the CRM system
• Partner closely with Sales, Marketing, and Product teams to improve lead quality and conversion

Relationship Building:

• Build rapport and trust with prospects through consistent, professional communication
• Follow up with care and persistence to nurture relationships over time

Performance & Growth:

• Work toward individual activity and pipeline goals with support from leadership
• Track outreach results and continuously refine messaging and approach
• Actively participate in coaching, feedback, and professional development opportunities

What We’re Looking For:

• Bachelor’s degree in business, Marketing, Communications, or a related field (or equivalent experience)
• 1–3 years of experience in sales development, inside sales, or a customer-facing role
• Strong written and verbal communication skills
• Comfort engaging with a range of audiences, including senior and technical stakeholders
• Experience using CRM tools such as Salesforce, HubSpot, or similar platforms

Nice to Have:

• Experience in B2B services, technology, or professional services environments
• Exposure to AI, data analytics, software, or digital solutions
• Familiarity with outbound sales tools and prospecting platforms
• Experience working with global or enterprise clients

Skills & Competencies

• Relationship-oriented and consultative communication style
• Strong listening and discovery skills
• Organized, dependable, and detail-oriented
• Comfortable learning new concepts and technologies
• Collaborative, team-focused mindset
• Motivated by growth, learning, and long-term career development

What Success Looks Like?

• Consistently identifying and engaging qualified prospective clients
• Delivering high-quality handoffs to Account Executives
• Maintaining accurate CRM data and pipeline visibility
• Developing a strong understanding of client needs and Fusemachines solutions
• Receiving positive feedback from prospects and internal stakeholders

Why Join Fusemachines?

• Work with cutting-edge AI and data-driven solutions
• Exposure to enterprise clients and global markets
• Supportive, collaborative, and fast-growing environment
• Health, Dental, and Vision Insurance
• Paid Time Off (PTO) / Vacation Policy
• 401 (k)
• Hybrid work - must be able to commute to Hicksville, NY twice per week.

Compensation:

Base Salary: $50,000 – $60,000 annually + Commission

Equal Opportunity Statement: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.