Systems Administrator at Orangewood Foundation – Santa Ana, California

ABOUT THE COMPANY

Our Mission: Since 1981, the Orangewood Foundation has passionately advocated for young people facing foster care, homelessness, and trafficking. Our mission is to empower these individuals by supporting the futures they envision, providing dedicated one-on-one support to help them achieve their dreams and goals.

Our Programs & Services: We provide programs and services in four essential areas: Basic Needs & Support, Education, Life Skills & Employment, and Transitional Housing & Support.

Our Vision: A community where every young person thrives. This is our long-term goal for young people in Orange County. We embody this goal every time we talk to a young person, a volunteer, a community member, and to each other.

Our Commitment: Equal Opportunity Employer, Flexible Scheduling, Powerful Teamwork, Personal Fulfillment, Thriving Community, Professional Development, Mental & Physical Wellness, Competitive Compensation

Our Values: At Orangewood, recently ranked #27 in Best Places to Work 2025, we take pride in fostering a positive and supportive workplace culture. We ask all staff to uphold the following core values: Trust, Respect, Empathy, Inclusion, and Advocacy

JOB DESCRIPTION

Position Title: Systems Administrator

Employment Classification: Full-Time/Exempt

Reports to: Chief Technology Officer

Department: Information Technology

Position Summary:

The Systems Administrator oversees the day-to-day management and general business operation of the IT infrastructure for both Orangewood Foundation and Samueli Academy. This includes the administration, supervision, maintenance, troubleshooting, analysis, development, and upgrading of hardware, software, network, internet, database, end user devices, security systems, and SaaS solutions.

Major Areas of Responsibility:

• Responsible for maintenance, configuration, development, upgrade, and operation of virtual server environment and corporate network.
• Troubleshoot hardware and software errors, documenting problems and resolutions, assessing impact of issues, and communicating with affected users.
• Oversee the imaging and deployment of devices to staff and students.
• Manage, administer, and supervise SaaS platforms used internally including Microsoft Azure, Microsoft 365, Egnyte, Google Workspace, and others.
• Advise other members of the IT Department to serve the needs of staff, faculty, and students across seven sites and two datacenters.
• Administration of Dialpad cloud phone system and physical security infrastructure, including video surveillance and access control systems.
• Administer and maintain Check Point firewall infrastructure and related network security policies.
• Manage email security platforms, multi-factor authentication (MFA), and Microsoft Entra ID conditional access policies.
• Occasionally provide helpdesk support for onsite staff and end users as needed.

Knowledge, Skill, and Experience Requirements:

• Bachelor's degree preferred.
• Microsoft MS-102 (Microsoft 365 Administrator), AZ-104 (Azure Administrator), CCNA, or CompTIA Security+ certifications strongly preferred.
• 2+ years of experience in Systems Administration.
• 3+ years of experience in IT Support.
• Experience with Microsoft Entra ID and Microsoft Intune MDM.
• Experience with Windows Server and its related components (DHCP, DNS, AD, etc).
• Knowledge of server virtualization technology and backups.
• Strong knowledge of security, data backup, and disaster recovery.
• Experience maintaining and troubleshooting Cisco network equipment.
• Experience with Check Point firewall administration a plus.
• Experience with Powershell or other scripting languages a plus.
• Strong written and oral communication skills.
• Comfortable presenting oneself in community settings.
• Experience working in a regulated industry (HIPAA, PCI, etc.) a plus.
• Possess a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.
• Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification.
• A Plum.io assessment is a required part of the application process, and your application will not be considered complete until the assessment is submitted. Visit this link to learn more: https://www.plum.io/about

Essential Qualities:

• Understanding of and passion for the Foundation’s mission, vision, and values.
• Enjoys working directly with youth, volunteers, community partners, etc.
• Passion for and enjoys working directly with TAY population.
• Able to work independently and proactively resolve issues as they arise.
• Able to remain flexible, innovative, and adaptive to change.
• Desire to learn and implement new technology.

Working Environment/Physical Requirements:

• This role is a hybrid role with expected weekly in-person presence in the office and in the field.
• Position may occasionally have to perform technical tasks outside of normal working hours.
• Position may require use of personal vehicle.
• Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.).
• Modification to work schedule may be made based on needs of the Foundation.

EMPLOYEE BENEFITS

Benefits:

• Medical – Blue Shield HMO & PPO + HRA
• Delta Dental
• Vision (EyeMed Network)
• FSA – Healthcare & Dependent Care
• Mental Health through Headspace (virtual & in person therapy included)
• EAP – through Umum & Headspace
• Life/Disability/Accident/Critical Illness
• Pet Insurance
• 403b with company match
• Cell Phone Stipend

Time-off Benefits:

• 5 Sick Days per year
• Up to 3 Floating Holidays per year
• Year one - 15 Days of PTO accrued at 5 hours per pay period
• 13 Company Paid Holidays

Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws.