PATIENT ACCESS SCHEDULING AND COMM COORD at H. Lee Moffitt Cancer Center – Tampa, Florida

Job Summary:

The Patient Access Scheduling & Communications Coordinator (PASCC) supports core operations of the centralized Patient Access call center by executing routine scheduling, registration, and communication tasks. This role serves as a primary contact for patients and care teams, verifying demographic and insurance information, transcribing clinical messages, and coordinating outpatient appointments.
It follows established protocols, escalates complex issues, and maintains accurate documentation in electronic systems. It requires attention to detail, effective communication, and adherence to departmental productivity and accuracy standards.

Minimum Experience and Education Required:

• High School Diploma/GED
• A minimum of one year customer service experience is required.

Preferred Experience:

• One or more years’ experience in a hospital, call center, outpatient facility or physician office scheduling or registration setting, or performing data processing is preferred.