Invoicing & Collections Specialist at Konecranes – Burlington, Ontario
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About This Position
Employment Type: Permanent Term
Full-time/part-time position: Full-time
Workplace: Hybrid
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Position Title: Invoicing & Collections Specialist
Location: Burlington, ON, L7L 6A4
Reports To: Invoicing & Collections Manager
Konecranes is looking for a proficient Invoicing & Collections Specialist to invoice customers and collect outstanding payments. The Invoicing & Collections Specialist is responsible for invoicing within SAP, and for all aspects of collections including resolving customer billing problems and reducing accounts receivable delinquency.
Our Invoicing & Collection Specialist must have 2 years of minimum collections experience and should exhibit professionalism and trustworthiness. They should be well organized and have a high attention to detail. They should have excellent communication and negotiation skills and be able to work in a team or independently.
Principal Responsibilities:
- Review invoicing data for accuracy and ensure compliance to customer requirements
- Complete the invoicing process within SAP
- Send invoices to end customers
- Maintain customer contact information and billing requirements
- Complete customer follow-up to ensure the receipt of invoice and payment expectations
- Follow up with customers with an outstanding AR balance
- Provide feedback to management regarding late paying customers
- Assist in resolving customer disputes, sometimes working with other internal groups
- Submit invoices to customer third party billing sites as required
- Enter Field Operative Expenses to Emburse expense system and submit for approval
- Other administrative tasks as required
Education: High School Diploma or equivalent required. Associates degree preferred.
Experience: Must have 2+ years of experience in collections, office administration and accounting related duties. Knowledge of basic accounting and office administration principles required. Must have well-developed data entry skills including speed, accuracy, and experience with Microsoft Office products. Must have professional telephone skills, good interpersonal skills and multi-tasking and prioritizing abilities. Experience in a centralized collections environment is preferred.
Other Requirements: Must exhibit professionalism and trustworthiness, be organized and have a high attention to detail, willing to work additional hours as required, and be team oriented.
Fluency in both English and French (spoken and written) is considered an asset.
What we’re offering in-return:
- RRSP Match
- Standard Benefits (Dental, Vision, and Medical)
- Paid Holidays/Vacation
- Personal Emergency Leaves
- Learning Development Programs
- Flexible Hours
- Short & Long term Disability Plans
"How to Reach Us"
If you don't meet the desired criteria 100% and your resume looks like an experiment? Don't worry! Life experience is also important, so show us what you can do.
Please send us your meaningful application documents online.
In accordance with Ontario legislation, artificial intelligence may be used to support parts of the screening and selection process. All decisions involve human review.
Grow your career with Konecranes and discover exciting opportunities while doing the work you love!
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.