Healthy Families America Administrative Supervisor at Comprehensive Community Action – Cranston, Rhode Island

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

Healthy Families America is a voluntary home-based program whose staff receives extensive training in family assessment and home visitation. Staff will provide curriculum-based visits using the Growing Great Kids Curriculum over a long term to promote parent child relationships and health childhood growth and development. Services are typically initiated prenatally or at birth.

JOB SUMMARY:

The Healthy Families America Administrative Supervisor is responsible for acting as a team leader and support for the program and program manager. The Healthy Families America Administrative Supervisor will provide home-based delivery services and possess/provide knowledge of Maternal and Child learning. Healthy Families America Administrative Supervisor provides daily support and crisis management to direct service staff. This role may include delivery of components of service, family support and family assessment in addition to oversight of direct service staff, data entry, reporting, record compliance and referral and family contact.

WORK SCHEDULE DEMANDS:

• This is a full-time, 40 hours a week position.
• Due to the nature of the work and level of responsibility, this individual maintains a flexible schedule, which may go beyond a regular workweek.
• Will be required to work at Cranston and Coventry HFA locations.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Family Counseling, Social Work, Psychology or related field working with children and families, with 3 years of relevant experience.
• Master’s Degree in Family Counseling, Social Work, Psychology/Sociology, or related field working with children and families, preferred.
• Experience with home-based delivery of services and knowledge of maternal and child learning.
• A solid understanding of or experience in supervising staff with humility, as well as providing support to staff in stressful work environments.
• Knowledge of infant and child development and parent child attachment
• Experience with family services that embraces the concepts of family-centered and strength-based service provision
• Knowledge of parent-infant health and dynamics of child abuse and neglect
• Experience in home visiting with a strong background in early childhood prevention services
• Experience supporting various communities/families
• Infant mental health endorsement, preferred
• Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
• Experience with reflective practice, preferred
• Must be able to use Microsoft Office: Word, Excel, write reports, correspondence, and create meeting agendas
• Provide/maintain all required immunizations and/or vaccinations
• Complete all required background checks

KEY RESPONSIBILITIES:

• Must attend all HFA trainings in the GGK curriculum including but not limited to, Parent Survey training, FROG training, RIDOH MIECHV (Maternal, Infant and Early Child Home Visiting), supervisor trainings, and other required trainings.
• Attend training for Reflective Supervision and provide regular supervision to direct service staff on a weekly basis
• Attend regular Supervisory meetings with MIECHV, Department of Health team and LIT meetings.
• Supervisor must be well versed in utilization of the curriculum to support staff to support families.
• Monitor staff progress, goals, training and areas of need and document such in supervision notes.
• Effectively present information and respond to questions from individuals seeking services at CCAP, and the general public.
• Must be well versed in utilization and assessment tools to identify and address substance abuse, mental health, domestic violence, etc. and refer to appropriate community resources to supervise staff efficiently.
• Assist staff in supporting families to become empowered to meet their goals.
• Supervisor must maintain expertise in providing home-based services and in completing assessment procedures utilized.
• Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.)
• Assist staff to complete home visit documentation, assessments and screenings in accordance with HFA required timeframes.
• Participate in QI initiatives, monitor and maintain data collection system and entry.
• Assist in selection of staff, training and orientation, shadow home visits and monitor staff performance.
• Maintain boundaries with families in an ethical and professional manner.
• Adhere to child abuse and neglect reporting laws.
• Performs clerical duties including but not limited to copying, faxing, filing, scanning and record keeping duties.
• Complete data entry tasks accurately and on time.
• Running reports to support program compliance, billing, HFA accreditation and federal benchmarks
• Calling referral sources and families to engage in services and schedule visits.
• Other duties as assigned.

ADDITIONAL SKILLS:

• Knowledge of infant and child development and parent-child attachment
• Record keeping procedures
• Works well independently and as a team member and builds positive team relationships
• Good interpersonal skills
• Excellent organizational skills

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, an Employee Assistance Program, generous vacation, sick and personal days, and up to 13 paid holidays for all eligible employees. Some benefits are included for part-time employees.

CCAP strives to cultivate and sustain a workforce devoted to providing compassionate and respectful care to all patients and clients. We are an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by federal, state, or local law.