Shipping and Receiving Clerk at GFF Inc - Plochman Inc – Manteno, Illinois

GENERAL SUMMARY:

This is an hourly position in Manteno, Illinois reports to the Warehouse Manager. This is a vital dual role in managing the flow of materials, finished goods, and specialized requests such as sales samples. This position serves as a key link between incoming supplies/raw materials, production operations, outbound customer shipments, and sales/marketing activities by accurately handling receipts, inventory movements, and shipments, including the preparation and pulling of product samples for sales demonstrations, customer evaluations, or prospect approvals.

SCOPE OF JOB FUNCTIONS:

• Liaison and Communication:

· Serve as the primary point of contact for shipping-related inquiries from manufacturing, customer service,

and sales.

· Communicate shipping statuses, potential delays, and special requests to relevant stakeholders.

· Collaborate with the manufacturing team to ensure production schedules align with shipping requirements.

· Work closely with customer service to resolve any shipping discrepancies or customer concerns.

· Provide shipping information and support to the sales team to facilitate order fulfillment.

• Clerical Functions:

· Perform a variety of administrative tasks for the Shipping Department, including data entry, filing, and

record keeping.

· Generate reports on shipping activities, costs, and inventory as required.

· Manage and order shipping supplies, ensuring adequate stock levels.

· Assist with inventory counts and reconciliations.

• Sample Process Management:

· Manage the end-to-end sample request process for the sales team.

· Receive and fulfill sample requests, ensuring accurate product selection and packaging.

· Pick, prepare and ship samples for customers or sales representatives, tracking shipments as needed.

· Maintain a detailed log of all sample requests and shipments.

· Coordinate production to ensure sample availability.

• Shipping and Receiving Operations:

· Assist the shipping and receiving team other tasks on an as needed basis.

· Vacation and absenteeism fill-in for both the shipping and receiving coordinators.

· Order and maintain proper levels of warehouse supplies the entire warehouse team.

· Audit and track forklift daily sign-off to ensure 100% compliance

SKILLS/KNOWLEDGE/EXPERIENCE

REQUIRED:

• High School Education or equivalent required.
• 1 years’ minimum related experience in a shipping or receiving administrative environment.
• 1 year experience operating a Forklift.
• Ability to use a computer &/or RF scanner.
• Excellent analytical, problem-solving, organizational, & communication skills.
• Advanced Excel skills.
• Knowledge of safety regulations and procedures.
• Ability to follow instruction & work under pressure.
• Ability to lift up 50 lbs.

DESIRED:

• Knowledge of manufacturing environment and practices
• Organizational Skills