Disease Management RN Supervisor at LSMA Management Inc – san bernardino, California

JOB SUMMARY

Under the direction of the Manager of Ambulatory Case Management, the Supervisor, Disease Case Management, is responsible for coordinating and overseeing the delivery of care to high-risk patients enrolled in disease and case management programs. This role ensures that patients with complex medical needs receive comprehensive, continuous care through detailed assessment, follow-up, provider collaboration, and patient education. The Supervisor works closely with frontline disease management staff, clinical providers, and ancillary departments to ensure early identification of eligible patients, appropriate development of care plans, and consistent monitoring of progress. The position also maintains communication across inpatient and outpatient settings to support continuity of care, monitors program effectiveness through data tracking and reporting, and contributes to ongoing quality improvement initiatives. As a working supervisor, this position blends direct clinical case management responsibilities with operational oversight of team workflows, program standards, and quality outcomes.

MINIMUM & PREFERRED QUALIFICATIONS

Education/Training

Minimum: Graduate of an accredited Nursing program.

Preferred: Bachelor’s degree in Nursing or related field.

Experience

Minimum: 2+ years of case management experience within a managed care or healthcare facility.

Preferred: Prior supervisory or lead experience in care coordination or clinical operations.

Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.

Certification(s)

Current State Registered Nursing License

Skills, Knowledge & Abilities

· Knowledge of healthcare systems, chronic disease management, and managed care principles.

· Proficiency in Microsoft Office (Word, Excel, Outlook, Access, PowerPoint).

· Ability to type a minimum of 40 words per minute with accuracy.

· Familiarity with standard office and clinical equipment.

· Strong critical-thinking, communication, and organizational skills.

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS

The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. This role performs duties requiring extended periods of sitting, frequent use of computers and phones, and occasional walking, standing, and light lifting. The role requires sufficient mobility for travel between healthcare facilities and the ability to climb stairs as needed. Mental demands include sustained focus, strong clinical reasoning, multi-tasking, and the ability to adapt to rapidly changing situations. The Supervisor must work effectively in both clinical and administrative environments while maintaining professionalism, accuracy, and confidentiality.