Case Manager - Specialty Court at Wyandot Behavioral Health Network – Kansas City, Kansas

Function:

Kim Wilson Housing is seeking a dedicated Case Manager to join our Specialty Court Team. The Case Manager will collaborate with Community Corrections Specialty Courts, Behavioral Health and Drug Court, to provide case management interventions for clients in the program. The case manager will provide goal directed intensive services to adults with co-occurring severe mental illness (SMI) or severe and persistent mental illness (SPMI) and substance use disorders by assisting them with oversight of their physical, mental health and financial wellness, based on their needs to complete their designated program. The case manager is community-based and works closely with the individual’s behavioral health team, medical staff, community corrections multidisciplinary team, and family members to ensure they are adequately supported.

Accountabilities:

• Engage individuals and families as partners in services and develop positive, hopeful, and trusting relationships.
• Participate as an active member of the multidisciplinary specialty court team.
• Manage the emotional distress experienced by clients and their families in avoiding and resolving crisis situation. Exercise discretion and independent judgment when determining a course of action. Maintain the ability to compare and evaluate possible courses of conduct and actions, or make a decision beyond standardized lines, as required by circumstances.
• Build client relationships, as well as business relationships and strategic partnerships with other agencies and external resources.
• Mediate between clients/families and other professional services to facilitate treatment plans, strengths assessments, and establish access to other resources and providers
• Assert expertise in behavioral healthcare when dealing with courts, social services, professionals, doctors and education systems on behalf of the individual client/family to facilitate goals and objectives of client, care team and organization.
• Advocate for resources on behalf of the client and family with state, government and private agencies. Complete forms and facilitate processes as deemed appropriate by circumstances.
• Recognize and demonstrate sensitivity to cultural and ethnic differences.
• Help others succeed by demonstrating exceptional interpersonal skills and the ability to work with persons with severe and persistent mental illness and/or serious emotional disturbance, and the ability to react effectively in a wide variety of human service situations. Effectively manage conflict, promote change and growth, and inspire the development of all clients served.
• Complete all documentation and reporting requirements thoroughly and on time.
• Interact positively with other members of the agency and team, including active participation in supervision activities, team meetings, continuing education, etc.
• Regularly travel and transport clients and/or families in and around the region, and provide direct care and support as needed.
• Complete a comprehensive series of job-specific training in field of case management and social services and maintain on-going education regarding professional development, State, Federal, organizational and professional standards, including regulations, laws, compliance and ethical standards and practices.
• Other duties as assigned by supervisor.

Job Requirements:

Educational

• Bachelor’s degree, or education plus experience in lieu of degree, in the human services field, with emphasis preferably in social work, psychology, rehabilitation, criminal justice, or related field

Professional

• Prior experience working with diverse populations, specifically with adults with severe and persistent mental illness, people with substance use disorders, and people who are homeless or formerly homeless.
• Relevant experience in mental health emergency services
• Excellent interpersonal and communication skills, including both verbal and written

· Ability to quickly to develop rapport and assess needs for adults in acute states of psychiatric and substance abuse crises

• Ability to recognize and be sensitive to cultural and ethnic differences and systemic barriers

Physical/Environmental/Other

• Must provide proof of current Driver’s License, automobile insurance, proof of valid registration and submit to a check of driving record. Must be willing to submit to a vehicle inspection or provide proof of inspection within the last 12 months.
• Clearance through the Kansas Children’s Abuse/Neglect Register and criminal background check.
• Work in an often-stressful environment,
• Ability to effectively use all devices, equipment, computer systems required to fulfill the essential functions of this position.