SALES MANAGER at Auto Centers – Mattoon, Illinois

Sales Manager

Mattoon, IL
Pilson Auto Center

Pilson Auto Center is a trusted name in automotive sales, committed to delivering exceptional customer experiences and building long-term relationships. We are seeking a driven individual to be a Sales Manager to assist in leading our sales team and elevate performance on the showroom floor.

This role combines leadership and hands-on sales management. You will oversee daily showroom activity, coach and develop sales staff, drive revenue growth, and ensure every customer receives a top-tier experience from arrival to delivery and beyond.

Leadership & Team Development

• Recruit, train, and mentor a high-performing sales team
• Set clear performance expectations and hold team members accountable
• Conduct ongoing coaching, training sessions, and performance reviews
• Create development plans for team members to improve results

Sales & Floor Management

• Manage daily showroom operations and ensure proper staffing coverage
• Assist sales staff in closing deals and overcoming objections
• Track and monitor individual and team sales performance metrics
• Implement effective follow-up and lead management processes

Customer Experience

• Ensure every customer is greeted promptly and professionally
• Maintain high customer satisfaction throughout the sales process
• Follow up with customers post-delivery to ensure a positive experience
• Address and resolve customer concerns quickly and effectively

Inventory & Merchandising

• Oversee vehicle inventory levels and merchandising standards
• Ensure vehicles are properly displayed and marketed
• Support execution of manufacturer programs and promotions

Operations & Compliance

• Ensure adherence to dealership policies and legal regulations
• Collaborate with other departments to streamline operations
• Monitor departmental expenses and contribute to profitability goals

• 4+ years of automotive sales experience (management experience preferred)
• Strong leadership and team development skills
• Proven track record of meeting or exceeding sales targets
• Excellent communication, negotiation, and closing skills
• Ability to work in a fast-paced, customer-focused environment
• Valid driver’s license (required)

• Competitive compensation (base + performance incentives)
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment
• Established dealership with strong community reputation

Salary

• Based on experience and qualifications, the salary for this position is in the range of $110,000 to $150,000.

If you’re a motivated leader ready to drive results and lead a winning team, we want to hear from you. Apply now to join Pilson Auto Center in Mattoon and take your career to the next level.