Barista at Castle Rock Asset Hospitality Management LLC – Nashville, Tennessee

OVERVIEW:

As a Barista at The Westin Nashville, you will create thoughtfully prepared coffee, tea, and light fare that energize and inspire our guests throughout their day. You will deliver attentive, intuitive service with warmth and professionalism, ensuring each interaction reflects Westin’s commitment to well-being and renewal. Success in this role requires a strong foundation in coffee and beverage preparation, an eye for quality and presentation, and the ability to remain composed and gracious in a fast-paced environment. As guest flow builds, you will confidently manage demand while preserving a calm, welcoming atmosphere by offering personalized service that helps every guest feel balanced, refreshed, and ready to take on their day.

THE POSSIBILITIES:

Have you ever had a job where you left better than you started? That’s life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

Some reasons people really like working here:

• Parking: Full-Time associates – FREE
• Associate Meals – FREE
• Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on Rental Cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, Theme Parks, and other attractions
• Discounts on Car and Computer Purchases
• But you don’t need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round

ESSENTIAL FUNCTIONS:

• Prepare drink orders for guests according to specified recipes using measuring systems.
• Serve pastries and other food products.
• Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
• Prepare fresh garnishes for drinks.
• Stock ice, glassware, and paper supplies.
• Transport supplies to bar set-up area.
• Wash soiled glassware.
• Remove soiled wares from bar top and tables and place in designated area.
• Anticipate and communicate replenishment needs.
• Process all payment methods.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Secure product, coolers, cabinets, and storage areas. Complete closing duties.
• Develop and maintain positive working relationships.
• Comply with quality assurance standards.
• Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets; and complete safety training and certifications.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
• Have access to reliable transportation and follow attendance policy
• Respond to any reasonable task assigned by Food and Beverage leadership.
• Assist in other areas as needed.
• Notify Loss Prevention/Security of any reports of theft.
• All other duties as assigned.

DEI AND ESG:

We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.

OTHER:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.

Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

FSLA: Non - Exempt

Reports To: Food & Beverage Manager