Automotive Internet Sales Coordinator (Call-Center) at The Faricy Boys – Colorado Springs, Colorado
About This Position
The Faricy Boys is seeking a high-energy Internet Sales Coordinator to generate appointments from internet leads for our successful dealership. As the first point of contact for our customers, this role sets the tone for the entire customer experience and plays a key role in driving auto sales.
What You’ll DoRespond promptly to internet-generated sales leads via phone and email
Make outbound calls and follow up with existing prospects
Set and confirm customer appointments to visit the dealership
Provide excellent customer service while handling a high volume of inquiries
Accurately input and update customer information daily
Track calls, emails, and appointments to ensure consistent follow-up
Automotive sales and/or BDC experience (preferred, not required)
Strong customer service mindset and positive attitude
Call center experience a plus
Excellent computer and communication skills (written and verbal)
Bilingual skills are a plus
Ability to work a 40-hour week, including evenings and Saturdays
Comfortable managing a high volume of calls while maintaining quality service
Hourly pay plus commission
Health, dental and vision insurance
401(k) with employer match
Employee discounts and referral program
Holiday pay
PTO and Sick leave
Job Type: Full-time