Personal Lines Underwriter -Exceptions at Frontline Homeowners Insurance – Lake Mary, Florida

At Frontline Insurance, we are on a mission to Make Things Better, and our Exceptions Underwriter plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.

What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Business Process Analyst, where you can make a meaningful impact and grow your career, your next adventure starts here!

Our Exceptions Underwriter enjoys robust benefits:

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous 9% match
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

What you can expect as an Exceptions Underwriter:

• Evaluates new business submissions for eligibility, rate - including determination of consent to rate, and proper classification. Initiates communication with agents regarding missing information, eligibility or rating concerns, etc.
• Orders and reviews reports necessary for proper risk classification.
• Assists in reviewing renewal policies with consent to rate or high value coverage for accuracy. Evaluating & determining if additional Consent to Rate is required, & and executing follow-up action as needed. May also include reviewing requests for reinstatement and relief in premium issues from our agency partners.
• Assists in evaluating new business submissions for eligibility and proper classification. Initiates communication with agents regarding missing information, eligibility or rating concerns, etc.
• Assists in reviewing property inspections for new business and/or renewals for property or liability concerns. Recommends action and notifies agency partners as necessary.
• Answers telephone inquiries from agency partners and insureds, providing requested billing and basic coverage information, and resolving problems as needed.
• Handles policy change requests; evaluates underwriting considerations, processes data entry, and executes follow-up action as needed.
• Provides assistance to the Underwriting Assistants when help is requested and provides viable solutions to their inquiries.

What we are looking for as an Exceptions Underwriter:

• Any undergraduate education preferred
• Minimum 2 years’ experience and/or training in P&C Insurance or equivalent combination of education and experience.
• An active 440, 2044 or 220 license is required.
• An insurance related designation or license for Property and Casualty Insurance is preferred.

Why work for Frontline Insurance?

At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.