CSR/Intake Specialist in Lafayette, Louisiana at Sleep Management, LLC dba Viemed

• Learns and maintains knowledge of current patient database and billing system.
• Has proper phone etiquette and represents Home Sleep Delivered, LLC in a professional manner.
• Obtains patient demographic and health insurance information; collects co-pay if appropriate.
• Enters patient information into the computer system.
• Verifies & records insurance benefits.
• Maintains a working knowledge of Medicare and insurance regulations and requirements as communicated by management.
• Able to read through and understand medical documentation effectively.
• Interacts professionally with physicians, patients/family, and Co-Workers.
• Schedules set ups, as called into Home Sleep Delivered, LLC, by physicians or physician’s office staff, per policy and procedure.
• Answers telephone in a polite and professional manner. Communicates information to appropriate personnel.
• Communicates appropriately and clearly to Manager, and other superiors.
• Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit.
• Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary’s activities reflect due consideration for the needs of the facility and staff.
• Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice.
• Manages and operates computer equipment safely and correctly.
• Completes other duties, as assigned.

• High School Diploma required
• 1-3 years of administrative experience in an office setting preferred.
• Excellent communication skills, both written and verbal to interact knowledgeably with employees and managers.

• Sitting at desk
• Operation of office equipment and computer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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