What is the role of a Receptionist at Smith Village?

The Receptionist position at Smith Village is a Full-time or part-time position opportunity in the Admin/Clerical/Secretarial field.

Where is this Receptionist job located?

Chicago, Illinois, 60601, United States

What type of employment is offered for this Receptionist role?

Full-time or part-time position

How can I apply for the Receptionist position at Smith Village?

You can apply directly through the application link provided.

Receptionist at Smith Village

Description:

Serves as telephone operator, receiving business and residential calls and routing them appropriately or taking messages when needed
Serves as a watch-guard for wandering residents so that they do not exit the building
Serves as a central information center for residents and their families, providing information about the community or pertaining to personal needs/interests expressed
Provides active listening with residents to offer support and identify concerns or problems, which need to be referred to another department
Maintains the visitor sign-in logs and the resident sign-out sheets
Maintains an up-to-date Resident Directory, to reflect resident status (room number, level of care, out on pass, etc.)
Sorts and distributes business and residential mail in a timely and accurate manner. This includes metering and packaging outgoing mail as well
Notifies appropriate person when postage needs to be replenished
Manages the Guest Stay and Guest Meal programs to assure that proper communication occurs between the reception desk and the Dining Services and/or Environmental Services Depts
Keeps track of all incoming admissions to assist them in adjusting to the community's routines and services
Distributes facility brochures to walk-ins, providing information as needed
Schedule appointments for residents with in-house physicians and complete necessary paperwork
Run daily IL resident Check-In report and call any residents who don't push the check-in button. Notify maintenance to check on any IL residents who don't answer the phone.
Schedule transportation for residents on the community bus, complete necessary paperwork and give slips to appropriate person to invoice; assist residents in securing outside personal transportation.
Serves as central receiving point for all work orders. Writes, logs, dispatches emergencies as needed and logs into the Tracking Program.
Performs other duties as assigned.

Requirements:

High school diploma or GED
6 months experience preferred

Receptionist at Smith Village – Chicago, Illinois

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