Office Clerk at Americas Auto Auction Iowa Inc – Mount Vernon, Iowa

Job Type: Full-time

America’s Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for (Business to Business) B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. Based in Carmel, IN, AAA facilitates the selling and buying of used vehicles at physical auction sites across more than 20 states as well as on digital platforms. The Company’s daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

America's Auto Auction Iowa is looking for a dependable and friendly office clerk to join our team. The office clerk will offer hands-on support to the team and create a customer-first environment by offering unique and innovative solutions to customers’ needs while maintaining company standards for policy, quality, and service.

Primary Responsibilities:

· Customer service

· Help process titles for vehicles

· Accept payments for vehicles

· Matches and files titles

· Files the paperwork on sale day

· Prints and supplies dealer handouts

· Operates Phones

· Prints bidder badges

· Helps with collections

· Makes marketing calls

· Operate copier/scanner

· General Office duties

· Perform other duties as assigned by management

Qualifications:

• High School Diploma or equivalent required.
• Effective communication (written and verbal) and interpersonal skills required.
• Ability to work in a high performance, fast-paced team environment.
• Solid computer skills, including ability to use the Internet and MS Office effectively.
• Ability to adapt to and work effectively within a constantly changing environment.
• Excellent customer service and problem-solving skills required
• Excellent organizational skills
• Ability to sit or stand for prolonged periods of time
• Ability to perform repetitive tasks; manual dexterity
• Vision abilities required include close, distance and depth perception
• Must be at least 21 years of age and possess a valid driver's license. Some positions may be subject to a Motor Vehicle Records (MVR) check

Here are some of the benefits we offer:

• Medical, dental and vision insurance
• FSA
• 401K with match
• Short- and Long-Term Disability
• Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Employee Assistance (EAP)
• Paid Holidays
• Paid time off
• And more!

America’s Auto Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.