Quality Coordinator at Rand Technology, LLC – Kwun Tong

Role Summary

The Quality Coordinator supports the execution of Rand Technology’s quality management and operational quality assurance functions to ensure that electronic components and solutions delivered meet the company’s world-class standards of authenticity, reliability, and customer compliance. This role assists with internal audits, product verification prior to shipment, non-conformance investigations and disposition, RMA/MRB processes, and continuous improvement efforts. The Quality Coordinator works cross-functionally with Operations, Engineering, and Customer support teams to uphold Rand’s commitment to quality across the supply chain lifecycle.

Essential Functions

· Support internal, external, and third-party audits and related activities, including preparing documentation, participating in audits, and tracking corrective actions to ensure compliance with ISO 9001, AS9120, AS6081, and other applicable quality standards

· Perform final inspection and end-of-line verification of components and products prior to shipment to ensure compliance with customer specifications and Rand’s quality criteria.

· Assist in the investigation and resolution of non-conformances, collaborating with Operations and Engineering to determine root cause, corrective actions, and preventive measures.

· Support the Material Review Board (MRB) process by documenting dispositions, coordinating rework or scrap decisions, and ensuring accurate records

· Manage and support Return Material Authorization (RMA) processes by processing returns, documenting findings, and coordinating resolutions in accordance with customer and internal quality requirements.

· Maintain quality records, inspection reports, non-conformance reports, CAPA documentation, and other related quality documents in the QMS, in collaboration with the EHS/QMS Analyst.

· Support the EHS/QMS Analyst by monitoring, collecting, and reporting on key quality performance metrics (such as OTIF, FPY, RMA trends, and audit findings) to facilitate data-driven decision-making and continuous improvement.

Core Competencies

· Quality Standards & Compliance: Understanding of quality requirements and standards relevant to electronic component distribution and inspection (e.g., ISO 9001, AS9120, AS6081).

· Analytical & Problem-Solving: Ability to investigate issues, analyze trends, identify root causes, and support improvement activities.

· Attention to Detail: Ensures precision and accuracy in inspection, documentation, and reporting.

· Communication & Collaboration: Strong interpersonal skills to work effectively across teams and with external partners.

· Continuous Improvement Orientation: Commitment to enhancing processes, reducing errors, and improving operational quality.

· Organizational Skills: Ability to manage multiple tasks, maintain accurate records, and track quality metrics.

Education, Experience, and Physical Requirements

· Bachelor’s degree in quality management, Engineering, Supply Chain, or related field preferred.

· 3-5 years of experience in quality assurance or quality control in a distribution, logistics, or supply chain environment

· Familiarity with quality management systems, internal audits, and inspection methodologies.

· Proficiency with ERP/WMS systems and Microsoft Office (Excel, Word, PowerPoint).

· Strong analytical and problem-solving skills with attention to detail.

· Excellent communication and organizational skills.

· Ability to manage multiple priorities and respond to changing business needs.

· Ability to collaborate cross-functionally in a fast-paced global environment.

· Must be able to remain in a stationary position for long periods of time during the shift.

· Finger, wrist and hand dexterity with repetitive motion