Vendor Management Analyst II at Freedom Mortgage – Fishers, Indiana

Freedom Mortgage
Fishers, Indiana, United States of America
Risk Management
Full time
Hybrid

Summary:

The Analyst, Vendor Mgmt II is responsible for managing third party vendor relationships. This role is responsible for managing contracts, negotiating terms and ensuring vendors meet quality, compliance and performance standards, while also driving cost savings and operational efficiency. Responsibilities may include evaluating vendors based on their risk profiles, monitoring vendor performance, assisting in the identification of risk and engaging necessary stakeholders on developing a mitigation plan and improving the vendor lifecycle processes.

Essential Job Duties and Responsibilities:

• Assists the business in the procurement process including sourcing and selecting vendors. Coordinate with internal teams to streamline the process.

• Negotiate and manage vendor contracts. Ensure compliance with contractual obligations and regulatory requirements.

• Establish and maintain strong relationships with vendors, serve as the primary point of contact, and address and resolve issues or conflicts that arise in vendor relationships.

• Evaluate vendor performance and develop and implement performance improvement plans as needed.

• Engage in and drive the full vendor lifecycle including risk assessment, due diligence, and ongoing monitoring with a key focus on task execution and providing support for strategies, procedures, and systems.

• Monitor vendor service level agreement (SLA) tracking to ensure vendor compliance and performance standards.

• Deliver vendor performance results, including SLAs, metrics, and scorecards to department and vendor leadership.

• Comply with all company policies and procedures.

• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

• This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong negotiation and contract management skills

• Excellent Communication and Interpersonal Skills

• Organizational Skills

• Attention to detail

Education and/or Experience:

• Bachelor’s Degree from a (4) year College or University preferred

• 3-5 years experience in third party management, procurement or a related field.

Certificates, Licenses, Registrations:

• None Required

Work Complexity:

Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. May require familiarity with the financial/mortgage (or job-specific) industry. Problems require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.