Standardized Patient at Arkansas Colleges of Health Education – Fort Smith, Arkansas

LOCATION

This position is fully on-site and requires a regular presence in Fort Smith, Arkansas. Remote or hybrid work is not available for this position.

JOB SUMMARY

The Standardized Patient Care Center will be a vital component of education at the Arkansas Colleges of Health Education, playing a key role in the training and development of students. Communication and critical thinking skills will be enhanced, including instructing wellness counseling to patients. Standardized Patients will be trained to simulate clinical scenarios in a clinical testing environment for the purpose of educating medical students. All patient cases will be developed by ACHE.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Standardized Patients will participate in providing role-play by presenting health-related conditions and responding to students’ questions as written in the core script. Presentations will be common to relevant healthcare-related scenarios and practice similar to those in primary care, hospital or emergency room, or other similar setting. These health-care scenarios may include references to real-world lifestyle choices that may or may not align with the Standardized Patient’s personal beliefs or opinions.
• Standardized Patients will be the subject of physical exams performed by faculty and/or students of the upper and lower body. Examples include, but are not limited to being examined, inspected, listened to, and/or palpated (e.g., touched or pressed up) by the head, neck, chest, back, abdomen, arms, hands, legs, feet, etc.
• During exams, Standardized Patients will be required to wear appropriate coverings, such as sports-clothing and a hospital gown.
• Standardized Patient Care Center participants will be subject to video and voice recordings during examinations and may be used in promotions, recruitment, and for educational purposes now and in the future. Standardized Patients acknowledge and agree that no compensation will be paid for the use of any video or voice recording.
• Other duties as assigned by the Manager, Center for Clinical Skills Development or their designee.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum Qualifications

• High School Diploma or equivalent
• Good communication skills, including speaking, listening, and writing.
• Ability to understand and follow instructions.
• Excellent memory recall to enable assessment of student encounters and skill.
• Ability and willingness to use/learn technology and basic computer skills that the Standardized Patient will be required to use.
• Flexibility and reliability regarding scheduling and assignments.

Preferred Qualifications

• Previous experience in a healthcare education or Standardized Patient Program.
• Experience in acting and/or role-playing in front of other people.
• Experience role-playing in an academic environment.
• Basic computer skills.

Required knowledge, skills, and abilities:

• Demonstrate proficiency in computer skills, i.e., Microsoft Office.
• Display professionalism for the college in all communication and interaction.
• Ability to maintain confidentiality and privacy.
• Ability to prioritize and organize numerous and varied assignments.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.

• Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation.
• Ability to work cooperatively with colleagues and supervisory staffs at all levels.
• Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
• Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors.
• Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
• Strong organizational skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Expertise in negotiation.

Physical and Sensory Abilities

• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
• May require significant travel or work away from campus.
• Requires attendance at events representing ACHE both within as well as outside of the college setting.
• Frequently required to work at a desk, conference table or in meetings of various configurations.
• Frequently required to see for purposes of reading matter.
• Frequently required to hear and understand speech at normal levels.
• Occasionally required to lift items in a normal office environment.
• Frequently required to operate office and presentation equipment.

If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at 479.308.2287 or vicki.broadaway@achehealth.edu.

Arkansas Colleges of Health Education is an equal opportunity employer.