Membership Development Specialist at Mercy Flights Inc – Medford, Oregon

The posted salary range represents the expected pay for this role at the time of posting and is provided for transparency. Actual compensation, if an offer is made, will depend on factors such as skills, experience, education, and overall qualifications.

Summary:
Mercy Flights is seeking a Membership Sales Specialist responsible for promoting and selling Mercy Flights membership programs to individuals, families, and groups. This role focuses on outreach, building relationships with prospective members, educating the community on the value of membership, and supporting strategies that increase membership retention and acquisition. If you enjoy sales, community engagement, and representing a mission-driven organization — this is an excellent opportunity to make an impact. Monday–Friday, full-time, and On-site.

• Comprehensive benefits package, including 401(k) with contributions and monthly flex dollars
• Commission incentive based on new group membership size

Commission Structure
• 15–24 members: $50 per group
• 25–49 members: $100 per group
• 50+ members: $200 per group

Key Responsibilities
• Develop and maintain relationships with community partners, businesses, and organizations to grow group memberships
• Attend and represent Mercy Flights at community events, fairs, and meetings
• Respond to inquiries about membership benefits, pricing, and coverage details
• Track and report sales activity, leads, and conversions using CRM tools
• Collaborate with the Membership team to support marketing campaigns and outreach strategies
• Assist with onboarding new members and ensuring accurate data entry in the membership system
• Provide excellent customer service and follow-up to prospective and current members
• Maintain knowledge of Mercy Flights services and communicate the value of the program effectively
• Meet or exceed monthly and annual membership sales goals

Qualifications
• High School Diploma or equivalent
• At least 2 years of experience in sales, customer service, or outreach
• Strong communication and interpersonal skills — able to build rapport with diverse audiences
• Proficiency in Microsoft Office and CRM systems
• Valid Oregon Driver License
• Self-motivated, goal-oriented, organized, adaptable, and able to work independently or as part of a team

How to apply:
Apply online at: www.mercyflights.com. To ensure consideration, a completed resume and Mercy Flights application must be received. Incomplete applications and/or resumes will not be accepted or considered for review. This position will remain open until filled.

Mercy Flights is a drug-free workplace and follows federal guidelines set by the United States Department of Labor to provide a safe and drug-free work environment.
Mercy Flights is an Equal Opportunity Employer.