Engineer, IAM & Collaboration at News Corp – Bangalore

News Corp

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia.

Headquartered in New York, the activities of News Corp are conducted primarily in the United States, Australia, and the United Kingdom.

Bangalore

Full time
Job_Req_50863

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, or disability status. EEO/Disabled/Vets

Job Description :

Job Description

Position: Engineer, IAM & Collaboration

Shift Timings: 24/5

Overview

As a Google Workspace Engineer, you will play a critical hands-on role in the strategy, administration, and daily operations of our Google Workspace environment. The IAM & Collaboration team is responsible for managing Google Workspace, OKTA, O365, and other collaborative SaaS applications (such as Zoom, Slack, Dropbox, Atlassian) across various business units within News Corp.

Duties and Responsibilities

• Google Workspace Management:

• Troubleshoot and resolve issues related to Google Workspace applications, including Gmail, Drive, Groups, Docs, and more.

• Create and manage content compliance rules, default routing rules, and similar configurations.

• Oversee Google Meet hardware management and advanced mobile device management.

• Identity and Access Management (IAM):

• Manage Okta app assignments and integrations.

• Perform basic troubleshooting of issues related to Okta.

• Email Infrastructure and Troubleshooting:

• Troubleshoot email delivery issues and perform email routing configuration and troubleshooting (DNS, SMTP, IMAP4, POP3).

• Work with message hygiene technologies, including SPF, DKIM, and DMARC.

• Respond to and mitigate spam and phishing outbreaks.

• Plan and execute email migrations, including acquisitions and divestitures.

• Collaboration Tools Management:
Support and manage other collaboration tools such as Zoom, Slack, Dropbox, and Atlassian.

• Incident Management:

• Respond to high-priority issues and system outages.

Escalate and collaborate directly with vendors for issue resolution.

Knowledge, Skills, and Abilities

• Google Workspace Expertise:

• Comprehensive knowledge of Gmail and general knowledge of other core Google Workspace apps (Docs, Drive, Groups, Calendar, etc.).

• 3+ years of hands-on experience deploying and administering Google Workspace in an enterprise environment.

• Email Infrastructure and Security:

• Strong expertise in email infrastructure and email transfer/access protocols (SMTP/IMAP/POP).

• Proficient in email security protocols such as SPF, DKIM, DMARC, and spam/phishing protection.

• Endpoint Management:

• Experience in administering endpoint management platforms, including policy enforcement, device lifecycle management, and security controls.

• Identity Management:

• Knowledge of Identity Providers such as Okta, PingIdentity.

• Scripting and Automation:

• Experience with automation and scripting (e.g., Google Apps Script, GAM, Python, or PowerShell).

• Cloud Storage and Collaboration Tools:

• Knowledge and exposure to cloud storage providers such as Google Drive, Dropbox, and OneDrive

Experience with MS 365 is a plus.

This job is posted with NTS Technology Services Pvt. Ltd.

Job Category:

About_Us

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The company comprises businesses across a range of media, including: news and information services, book publishing, digital real estate services, cable network programming in Australia, and pay-tv distribution in Australia.

Headquartered in New York, the activities of News Corp are conducted primarily in the United States, Australia, and the United Kingdom.