Automation Engineer at Blue Cross and Blue Shield of Minnesota – Eagan, Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Blue Cross and Blue Shield of Minnesota

Position Title: Automation Engineer
Location: Hybrid | Eagan, Minnesota
Career Area: Information Technology
About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

Blue Cross and Blue Shield of Minnesota is seeking a talented Automation Engineer to join our IT & Automation team. This role is responsible for designing, developing, and maintaining enterprise-level automation solutions using Robotic Process Automation (RPA) tools, including Automation Anywhere and Microsoft Power Automate.

The ideal candidate will have strong hands-on experience in RPA development and platform management, with a proven ability to streamline business processes, enhance operational efficiency, and reduce costs through automation. This position requires expertise in building scalable automation solutions, collaborating with business stakeholders, and ensuring best practices in automation design and deployment.

Your Responsibilities

• Design, develop and deploy RPA solutions using Automation Anywhere/ Power Automate to automate manual, repetitive, and time-consuming tasks.
• Analyze existing business processes and identify automation opportunities to enhance productivity and efficiency.
• Create detailed process documentation and design workflows for automation solutions.
• Develop reusable automation components to ensure efficiency and scalability.
• Ensure adherence to best coding practices and maintainability of automation scripts.
• Manage and maintain the Automation Anywhere and Power Automate environments, ensuring smooth operation and scalability of RPA infrastructure.
• Monitor the performance of bots and handle any troubleshooting, debugging, or enhancements required to ensure robust performance.
• Conduct regular platform upgrades, patches, and ensure system compatibility with ongoing business needs.
• Ensure high availability, disaster recovery planning, and execution of RPA solutions.
• Identify new opportunities to optimize and enhance existing automation solutions and RPA platforms.
• Stay updated on the latest RPA trends, tools, and technologies to continuously improve automation capabilities.
• Collaborate closely with business stakeholders and IT teams to gather automation requirements, validate processes, and ensure successful delivery of automation solutions.
• Lead technical discussions and present automation ideas and benefits to stakeholders and leadership teams.
• Develop testing frameworks to ensure proper QA of all automation projects, including unit testing, integration testing, and user acceptance testing (UAT).
• Ensure all automation solutions meet internal compliance and governance standards, with proper documentation and version control.
• Maintain security best practices in RPA implementations and ensure compliance with data privacy regulations.
• Engage with stakeholders to continuously assess and refine automation strategies, ensuring alignment with business objectives.

Required Skills and Experience

• 4+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Microsoft Certified Azure Fundamentals (AZ-900) or higher
• Amazon AWS Cloud Practitioner or higher
• Experience in RPA development with Automation Anywhere and Microsoft Power Automate
• Expertise in building end-to-end RPA solutions and automations for various business processes (e.g., data extraction, form processing, system integrations, OCR).
• Strong knowledge of process automation tools, scripts, and workflow management.
• Proven experience in managing and maintaining RPA platforms.
• Familiarity with platform administration tasks such as upgrades, environment configuration, and performance monitoring.
• Ability to troubleshoot platform and bot-related issues effectively.
• Proficiency in one of the scripting languages such as Python, JavaScript, or PowerShell to extend automation capabilities.
• Strong understanding of RESTful APIs, data integration, and working with databases (SQL).
• Experience with process design, optimization, and working in agile environments.
• Strong communication and collaboration skills, with the ability to translate business requirements into technical solutions.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical and problem-solving skills, with a proactive approach to identifying opportunities for automation.
• Experience with AI/ML integrations within automation solutions.
• Experience working in a cloud environment (Azure/AWS) for automation deployments.
• Strong curiosity and willingness to challenge the status quo.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelors/Masters degree

Compensation and Benefits:

Pay Range: $90,800.00 - $120,300.00 - $149,800.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Equal Employment Opportunity Statement

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.