Alarm Specialist at Les Olson IT – Salt Lake City, Utah

About Les Olson IT

Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.

Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.

We take great pride not only in providing attentive and effective service to our customers, but also in creating an environment where our team members can grow and develop both professionally and personally. We invest in our people, working with each employee to design a fulfilling career path that evolves as they do.

At Les Olson IT, “work/life balance” isn’t just a buzzword. We actively protect our employees’ personal time and ensure they have the resources they need to care for themselves and their families.

About the role

• Les Olson IT has successfully operated a Structured Cabling division for over four years, and we’re now expanding into physical security by adding burglar alarm installation services. We’re seeking an experienced Alarm Installation Professional who meets Utah Department of Professional Licensing requirements to serve as our Burglar Alarm Qualifying Agent. This individual will play a key role in guiding the development of this new division, working closely with and supported by our team of skilled cabling technicians.

What you'll do

• Install alarm systems, security cameras, and door access systems in commercial settings, ensuring compliance with all applicable codes and regulations
• Test all installed systems thoroughly to confirm full functionality and reliability
• Provide comprehensive training to customers on the operation and features of their alarm systems
• Deliver attentive, professional customer service that reflects Les Olson IT’s reputation for excellence
• Collaborate with the project design team to review and improve alarm installation plans based on your expertise
• Guide and mentor team members on best practices for installing alarm systems, door access controls, and security cameras

Qualifications

• Must meet Utah State criteria for licensure as a Burglar Alarm Qualifying Agent:
• • At least 6,000 hours (3 years) working for a licensed alarm company within the past 10 years
  • At least 2,000 hours (1 year) in a supervisory or managerial role
  • Successfully passed or willing to take the Utah Burglar Alarm Qualifier Exam and Utah Burglar Alarm Security Laws and Rules Exam
• Excellent customer service skills and ability to explain systems to non-technical customers
• Basic computer skills (Word, Excel, Outlook)
• Valid driver’s license and reliable transportation with a clean driving record
• Willingness to travel occasionally
• Scissor and boom lift experience preferred

Benefits

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match + Pension
• Full Medical, Dental & Vision + HSA
• Mental health care coverage
• Life Insurance
• Local Volunteer Opportunities