Senior Customer Account Manager at Zausner Foods Corporation – New Holland, Pennsylvania

Summary/Objective

The position will work closely with a strategic customer to deliver Savencia Cheese USA volume, distribution, and net sales objectives. This key member of the team will work cross functionally and with our brokers and customers to grow our Savencia USA brands, including Alouette, Supreme, and Ile De France.

Essential Functions

• Achieve sales objectives and specific volume goals through execution of account plans and brand strategies.
• Understand who and how to influence accounts for retailer engagement strategic partnerships, and revenue generation – including driving joint business planning.
• Focus on implementation of optimal assortment, merchandising, price, promotion and shelving by account
• Develop and deliver customer plans to achieve objectives within budget, and short- & long-term solutions through best practice thought leadership
• Manage trade funds to support marketing and promotional plans, determining pricing and distribution and negotiating with accounts in a direct and indirect sales environment
• Work closely with Category Management, Trade Marketing and other team members to produce timely business updates for senior leadership
• Collaborate with Customer Service, Demand Planning, and Savencia internal teams to manage supply chain both directly and indirectly to deliver goods in timely and efficient manner
• Provide strategic direction and guidance to broker team to support planning and customer meetings
• Manage broker partners through meetings (in person and virtual), scorecard creation and clear communication and follow-up to ensure execution excellence
• Being a champion for upholding, growing and stewarding Savencia’s culture and our core values

Travel

This position requires up to 50% travel. Frequently travel is outside the local area and overnight.

Required Education and Experience

• Minimum of 7-10 years retail sales management experience
• Proven leadership skills in a collaborative team environment
• Some national account experience
• National distribution experience
• Computer literacy
• CPG sales experience
• Strong negotiation and communication skills
• Creative sales skills with the ability to influence stakeholders and overcome obstacles