Front Desk Supervisor at LIVINN HOTELS LTD – Cincinnati, Ohio

LivINN Hotels is driven by a dynamic and innovative executive team, all sharing a vision to redefine the hotel experience in the Midwest. Our focus is on delivering top-notch guest experiences at exceptional value. While we are a modestly sized company, our commitment to genuine hospitality and high standards of service runs deep.

The Front Desk Supervisor plays a key role in creating memorable guest experiences by leading the front desk team and ensuring smooth daily operations. This position balances hands-on guest service with team leadership, training, and operational oversight.

Full Time

Pay: $16–$18 per hour, depending on experience
Schedule: Tuesday–Saturday | 7:00 AM–3:00 PM

Benefits: Medical, Dental, Vision, Life Insurance, Paid Time Off, 401k, 401k Match and Supplemental benefits.

• Supervise and support front desk associates during daily operations
• Ensure exceptional guest service and prompt resolution of guest concerns
• Assist with scheduling, training, and onboarding of front desk team members
• Maintain accurate reservations, check-ins, check-outs, and cash handling
• Enforce hotel policies, procedures, and service standards
• Communicate effectively with management and other departments to ensure seamless operations
• Step in to assist at the front desk as needed during busy periods

• Prior hotel front desk or hospitality experience preferred
• Supervisory or leadership experience a plus
• Experience with Jonas a plus
• Strong communication and customer-service skills
• Ability to multitask in a fast-paced environment
• Dependable, professional, and team-oriented
• Comfortable standing for extended periods and performing light physical tasks

• Competitive hourly pay based on experience
• Consistent daytime schedule with evenings off
• Supportive leadership and a team-focused culture
• Opportunity to grow within a reputable Midwest hotel brand

LivINN Hotels is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.