Retail Location Coordinator at Midwest co-operative services – Belgrave, Ontario

Midwest Co-op is currently accepting resumes for the position of Retail Location Coordinator. Under the direction of the Retail Location Manager, the Retail Location Coordinator supports the daily operations of a single MCS retail location specializing in farm supply, hardware, feed, and lifestyle products. This role assists with staff coordination, inventory management, customer service, and merchandising to ensure efficient store performance and alignment with co-operative values. This position plays a key role in fostering team collaboration and maintaining high service standards.

SUPERVISION AND LEADERSHIP

ESSENTIAL JOB FUNCTIONS

STORE OPERATIONS & CUSTOMER SERVICE

• Deliver excellent customer service by assisting members and customers, resolving routine issues, and promoting co-operative values
• Help maintain store cleanliness, organization, and seasonal merchandising standards
• Assist with in-store promotions, advertising, and product displays to enhance visibility of MCS products and services

STAFF SUPPORT & SCHEDULING

• Assist with onboarding, training, and development of new and existing staff
• Help coordinate scheduling and review timecards under the direction of the Retail Location Manager
• Foster a positive team environment that aligns with company goals and values

INVENTORY & MERCHANDISING

• Support accurate product coding, pricing, descriptions, and system updates
• Assist with cycle counts, variance tracking, and corrective actions
• Ensure departments are stocked, labeled, clean, and visually merchandised
• Maintain outdoor displays and assist with seasonal upkeep such as snow removal and lawn care

SALES, BUDGETING & VENDOR COORDINATION

• Price products within established guidelines to meet margin goals
• Assist with vendor coordination to ensure timely and accurate product deliveries
• Help receive and verify shipments for quality, quantity, and cost accuracy

COMPLIANCE & ADMINISTRATION

• Maintain working knowledge of energy, feed, and crop products, programs, and invoicing procedures
• Promote inter-branch collaboration and uphold MCS’s image and community presence
• Care for company assets and maintain a professional personal appearance

OTHER JOB FUNCTIONS

• Follow all health and safety requirements under the Occupational Health and Safety Act (OHSA), including using required protective equipment, following safety procedures, and reporting any potential hazards.
• Follow all company personnel policies, including expectations related to training, performance, and conduct.
• Participate in required MCS training such as Ministry of Labour courses, Health & Safety Standards, Policies, and AODA accessibility training.
• Work cooperatively with approved contractors and follow all related safety procedures when contractors are on site.
• Maintain any required licenses, certifications, or regulatory requirements needed for your role.
• Perform other assigned duties as assigned.
  

REQUIREMENTS

• Preferably 2–4 years of leadership and/or management experience
• Ideally possesses 3–5 years of customer service experience, with essential knowledge of product merchandising techniques, inventory management, and retail sales strategies
• Strong working knowledge of basic accounting and computer systems used in retail operations.
• Proficient in Office 365 including Excel, Word, Outlook, and Teams
• Effective oral and written communication and organizational skills
• Ability to multi-task and maintain a positive, professional manner under all conditions

WORKING CONDITIONS